Product Owner

About Ministry Brands

Ministry Brands delivers SaaS-based operational management solutions, payment processing platforms, digital engagement tools, and background screening products serving faith-based, non-profit, and commercial organizations. Trusted by over 95,000 customers, we support digital transformation efforts to enhance mission work, improve operational efficiency, and foster engaged communities, leveraging decades of experience and diverse team insights.

Our company values inclusivity and cultivates a workplace environment that respects individual differences, encourages mutual respect, and promotes equal opportunity for all employees to reach their potential.

Role Overview

The Product Owner is responsible for maintaining the product backlog and leading sprint grooming activities, aligning with quarterly business initiatives. This role requires defining detailed business requirements, planning sprints, and producing user stories that effectively guide product development. The Product Owner will manage multiple products simultaneously and must excel in organization and prioritization.

Key Responsibilities

• Act as the primary liaison between the product team and development groups.
• Coordinate sprint activities and manage key project initiatives.
• Maintain comprehensive awareness of all product efforts and communicate timeline adjustments to leadership alongside Product Operations.
• Manage processes related to inputs, outputs, activities, and goals effectively.
• Engage with internal stakeholders to anticipate needs and translate them into actionable product requirements.
• Prioritize and maintain the product backlog based on evolving priorities.
• Oversee all phases of product creation, from design through development.
• Create standardized user stories that guide development work.
• Facilitate communication between the product team and end-users regarding updates.
• Participate in sprint meetings and lead backlog refinement sessions.
• Ensure successful completion of sprint commitments on a quarterly basis.
• Resolve impediments that threaten sprint or release objectives.
• Lead planning for product releases and set clear expectations for new features delivery.
• Serve as a knowledgeable advocate for the product internally and externally, answering questions and providing information.

Qualifications and Experience

• Bachelor's degree or equivalent combination of education and relevant experience in product management or business analysis in SaaS environments.
• Minimum of 3 years of experience in business analysis or a related function.
• Strong skills in cross-functional team engagement and support.
• Excellent verbal and written communication skills, along with strong organizational abilities.
• Proven ability to work independently and collaboratively within fast-paced, deadline-driven settings.
• Experience in launching software products for both clients and end-users.
• Capability to manage multiple projects at various development stages.
• Technical aptitude to learn and understand multiple computer systems.
• Foundational knowledge of web technologies and software development lifecycles.
• Willingness to travel 10%-15% for client meetings and office visits.

Preferred Skills

• Extensive experience in technology project management or business analysis within dynamic software or tech organizations.
• Strong relationship-building abilities and the capacity to work independently and collaboratively across departments and teams.
• Competence in managing both broad strategic perspectives and detailed operational elements.
• Effective multitasking with limited supervision.
• Strong client focus complemented by excellent collaboration and influencing skills.
• Familiarity with Agile methodologies, product lifecycle management, build vs. buy decisions, functional specification, new product development and introduction, product demonstrations, product and software requirements specifications, user research, and bug tracking tools.

Benefits and Culture

• Competitive salary aligned with graduate-level positions.
• Generous pension matching program.
• Extensive healthcare coverage including dental benefits.
• 25 days of paid annual leave.
• Participation in the Bike to Work Scheme.
• Access to local gym memberships.
• Weekly team lunches fostering camaraderie.
• Annual volunteering day to engage with community causes.
• Hybrid work arrangements available.
• Opportunities for professional growth and development.
• A supportive and vibrant company culture valuing every team member.