Production Coordinator / Project Manager

Role overview

This role combines production coordination and project management for studio work spanning photo shoots, video shoots, and still-content creation. You will act as the main point of contact for clients throughout pre-production, production, and post-production, while making sure the experience is smooth and the output meets a high quality standard.

Pre-production responsibilities

• Run client kickoff and pre-production calls, and prepare internal briefs for the team.
• Partner with creative colleagues to build the required pre-production documents.
• Work across internal teams to keep each project aligned with the brand’s style and direction.
• Coordinate client product shipping and follow up on any questions so items arrive on schedule.
• Keep all program details current in the company’s project management system.
• Create project timelines, coordinate resources, and make sure work is completed by the agreed deadlines.
• Monitor budgets and handle reconciliation of purchase orders, invoices, and receipts.

Production and on-set responsibilities

• Oversee production days for all clients, including greeting clients in person and joining virtual sessions for remote shoots.
• Act as the main on-set contact for crew members, talent, and internal stakeholders.
• Help the studio keep the day on schedule and communicate any adjustments clearly.
• Make sure safety, compliance, and brand standards are followed throughout the shoot.

Post-production responsibilities

• Organize and hand off raw files to the post-production team.
• Track edits, version changes, and feedback cycles.
• Confirm that file naming rules and metadata standards are followed.
• Coordinate final file delivery, including stills, master videos, cutdowns, and alternate versions, to the client or the correct platform.
• Join project wrap-up and post-mortem discussions with the client and Account Management team.

Operational support

• Manage projects from start to finish, including planning, control, status updates, and delivery.
• Ensure project goals are met within scope, schedule, budget, and resource limits.
• Serve as the primary contact for photo and video production matters.
• Build strong client relationships and consistently work to exceed expectations.
• Maintain a solid understanding of the client and their organization.
• Escalate issues to the correct contacts and help drive them to resolution.
• Keep communication flowing among stakeholders and leadership so all deliverables stay on track at every stage.