Quality Coordinator

Role overview

The Quality Coordinator role supports client-facing work and internal operations across sites between Cork and Dublin. You will partner closely with R&A managers and other senior leaders in Ireland to strengthen quality standards, keep processes consistent, and improve overall service delivery.

What you will do

• Track quality control activity and help maintain effective quality management practices.
• Support quality audits and ensure work aligns with both company and client expectations.
• Review data, spot recurring patterns, and suggest practical improvements.
• Prepare quality-related documents, records, and reports.
• Share findings with stakeholders and work with cross-functional teams on corrective and preventive actions.
• Contribute to continuous improvement efforts across the business.
• Support and liaise with management teams across the Ireland business and join management meetings when required.
• Attend internal, customer, and industry meetings as needed.

Requirements

• Hands-on knowledge of quality control and quality management methods.
• Experience conducting or supporting quality audits and working with data to improve outcomes.
• Clear written and verbal communication skills for reporting and stakeholder coordination.
• Familiarity with quality systems or frameworks such as ISO or comparable continuous improvement approaches.
• Strong attention to detail and good organization for handling documentation and multiple priorities.
• Ability to work independently in a remote setup and coordinate with international, cross-functional teams.
• Prior experience in quality coordination, operations, or process improvement; background in professional services or recruitment is an advantage.
• Associate degree or bachelor's degree in a relevant discipline such as business, operations, or quality management, or equivalent practical experience.

Additional information

This is a full-time remote position based around Ireland, with work connected to sites between Cork and Dublin. The role focuses on maintaining consistent quality practices, supporting audits, and helping drive better operational performance through structured improvement initiatives.