Shift Leader

About the Role

As a Shift Leader at Panda Restaurant Group, you play a critical leadership role in driving the company’s mission within the restaurant environment. You will help create a welcoming atmosphere, support daily operations, lead team members during your shift, and actively contribute to preparing Panda's signature dishes. This position offers a fast-paced, growth-oriented setting where you can build diverse skills and lead by example.

Key Responsibilities

• Foster a vibrant and friendly environment for guests.
• Assist in the management of store operations and supervise staff during shifts.
• Participate hands-on in cooking and meal preparation to maintain Panda’s food quality standards.
• Develop leadership and operational skills and help grow team members professionally.

Qualifications and Requirements

• Minimum education: Some high school education.
• Operational experience preferred but not mandatory.
• Must obtain local or municipal food safety certifications, such as Food Handler certification, at own expense.
• Capable of safely lifting up to 50 pounds and standing for extended periods (up to four hours).
• Physical ability to work in hot, fast-paced kitchen environments, including repeated use of kitchen tools and equipment.
• Strong verbal communication skills and ability to effectively handle dynamic changes and challenging situations.

Employee Benefits and Perks

• Flexible work schedules with competitive pay.
• Complimentary meals during working hours.
• Comprehensive insurance options including medical, vision, dental, short-term disability, and cancer income protection for full-time team members.
• Flexible spending accounts for health and dependent care.
• 401(k) retirement savings plan with company matching contributions.
• Paid vacation, sick leave, bereavement leave, and a Leave Share Program for qualifying employees.
• Discounts across various brands and referral bonuses for eligible associates.
• Opportunities for hands-on paid training and ongoing career and leadership development.
• Clear pathways to advance into management roles.

Additional Information and ADA Statement

The work environment includes hot and humid conditions near steam tables, high noise levels, limited space, and frequent standing. Employees are expected to perform quickly without sacrificing accuracy and manage customer interactions professionally. Panda Restaurant Group is committed to equal employment opportunity and provides reasonable accommodations for applicants with disabilities to ensure fair participation throughout the hiring process.

Founded in 1983, Panda Restaurant Group is America’s largest family-owned American Chinese restaurant chain, with nearly 2,800 locations worldwide. We value diversity, family, community engagement, and development of our employees.