Solutions Consultant

About Figma

Figma is expanding its team of passionate creators and innovators dedicated to making design accessible for everyone. Its platform enables teams to collaboratively bring ideas to life—whether brainstorming, prototyping, translating designs into code, or integrating AI-driven iterations. From conception to product launch, Figma streamlines workflows, accelerates development, and fosters remote, real-time collaboration globally.

Role Overview

The Solutions Consultant role acts as a vital link between technical proficiency and business insight to demonstrate Figma’s capabilities to customers. This position supports the Australian market by collaborating with Sales and cross-functional departments to devise and present consultative strategies that highlight Figma’s advantages. Responsibilities include leading technical conversations, conducting product demos, and designing solutions that help clients achieve success and revolutionize their product development, thereby supporting company growth and innovation.

Key Responsibilities

• Articulate the vision and benefits of the Figma platform through engaging product demonstrations and presentations.
• Support the Sales team by addressing inquiries about Figma’s platform and highlighting how it expedites digital product delivery.
• Manage client relationships concerning IT and security requirements throughout the sales process, ensuring secure and scalable platform adoption.
• Partner with Product and Support teams to uncover opportunities for enhancing security features and influence product improvements.
• Design scalable technical sales strategies, facilitating communication among customers, sales, and product teams.
• Develop content to enhance customer and internal partner engagement with the Figma platform.
• Collaborate with colleagues continuously to refine skills while working autonomously in a dynamic environment.

Candidate Requirements

• A minimum of 8 years of professional experience, including at least 4 years in sales engineering or solutions consulting within a SaaS company.
• Demonstrated capability to rapidly acquire new technical knowledge and effectively position solutions during presales, including defining success metrics and guiding evaluations.
• Excellent communication skills with a history of delivering impactful presentations and product demos tailored to diverse audiences, especially across Product, Design, and Engineering teams.
• Experience with front-end development or the software developer lifecycle.

Preferred Qualifications

• Familiarity with or prior use of Figma or other UX/UI design tools.
• Alignment with Figma’s core values and the ability to thrive amidst continuous change and growth.

Diversity and Inclusion

Figma is committed to fostering an inclusive workplace where differences in thought, experience, and perspective are valued. We provide equal employment opportunities without discrimination based on legally protected characteristics. We also support candidates with disabilities through reasonable accommodations throughout the hiring process and employment.

Accessibility Accommodations

• Accessible interview locations
• Closed captioning for video calls
• Screen reader-compatible written communication
• Alternative interview formats or methods

Additional Information

Applicants must keep their cameras on during video interviews to maintain process integrity and enable personal connection. Onboardings require in-person attendance. By applying, candidates consent to personal data processing in compliance with Figma's Candidate Privacy Notice.