- 경험
- 어느
- 샐러리
- 미화 15달러 ~ 시간당 미화 15달러
- 채용 공고
- 1
- 게시됨
- 5시간전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the Role
At Fitness Formula Clubs (FFC), the Spa Receptionist represents the welcoming face of our spa facility, greeting members and guests warmly to ensure they enjoy a stellar experience. This role involves upholding a clean and safe environment at the spa and delivering excellent customer service aligned with FFC's values.
Work Schedule and Compensation
This part-time position is based at FFC Oak Park, with required shifts Monday through Thursday from 5 PM to 9 PM. The hourly wage is $15.40.
Key Responsibilities
- Greet members personally with a friendly smile to create a great initial impression.
- Maintain cleanliness and organization of the spa’s reception area and tanning zones if applicable.
- Answer calls professionally, directing queries with care.
- Manage appointment bookings efficiently in coordination with spa staff.
- Process payments accurately and ensure cash drawers balance at shift end.
- Make reminder and confirmation calls to keep clients informed of their appointments.
- Educate clients on Recovery Lounge services, highlighting benefits, precautions, and suitable product or service selections.
- Respond to member inquiries and provide support to other departments as necessary.
Benefits and Perks
- Health benefits include dental and vision insurance via Blue Cross Blue Shield of Illinois.
- 401(k) plan with company matching contribution.
- Opportunities for fitness-related education discounts (e.g., Pilates, Yoga, Personal Trainer certifications).
- Access to FFC University courses along with discounted certification programs.
- Complimentary membership granting access to all FFC club locations.
- 25% discounts available on spa services, retail purchases, and fitness classes.
- Employee appreciation programs offering benefits such as pet insurance and mobile discounts.
- A supportive, diverse, and inclusive workplace culture.
Training and Development
FFC mandates a comprehensive hospitality training program for all new hires, involving several courses to be completed within the first 90 days. Specific role-focused training details will be provided by your manager upon hire.