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Delhivery

Team Lead

Delhivery

Malappuram, Kerala, India · 정규직

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경험
어느
샐러리
연봉 30만 루피 ~ 35만 루피
채용 공고
1
게시됨
7일 전
작업 모드
사무실에서
교육
Graduation Not Required
적임
No graduation degree required; open to all candidates meeting skill and experience needs.
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About Delhivery

Delhivery stands as India's premier fully integrated logistics provider. With a vast network spanning over 18,400 pin codes nationwide, the company offers a comprehensive range of logistics solutions including express parcel transport, PTL and TL freight, cross-border shipments, supply chain, and advanced technology services. Since its inception, Delhivery has fulfilled more than 1.7 billion shipments and serves over 28,000 clients ranging from small and large e-commerce firms to SMEs and renowned brands. Founded in 2011 by Sahil Barua and others, Delhivery now has a workforce exceeding 56,000 employees, aiming to be the operational backbone of commerce in India through world-class infrastructure and cutting-edge technology.

Key Responsibilities

  • Oversee daily last-mile delivery processes to guarantee prompt dispatch and delivery of shipments.
  • Lead and manage delivery executives to meet and exceed operational objectives.
  • Monitor and track attendance, output, and overall performance of delivery personnel.
  • Ensure efficient allocation of riders and strategic route planning for optimized deliveries.
  • Analyze delivery metrics such as dispatch rates, closure percentages, SLA adherence, and punctuality.
  • Address and resolve operational challenges, escalating major issues when necessary.
  • Collaborate with hub, warehouse, and back-end teams to maintain seamless daily operations.
  • Maintain strict adherence to company policies, safety protocols, and standard operating procedures.
  • Oversee rider onboarding, conduct training sessions, drive engagement, and implement retention strategies.
  • Compile and disseminate daily operational reports and management information systems to relevant stakeholders.
  • Promote initiatives to improve operational efficiency and elevate customer satisfaction.

Preferred Skill Set

  • Demonstrated leadership and team management capabilities.
  • Proficient communication and analytical problem-solving skills.
  • Basic proficiency with Microsoft Excel and reporting tools.
  • Comfortable working in dynamic, goal-oriented environments.
  • Flexibility to work in rotational shifts as per operational requirements.

Eligibility

Applicants without a graduation degree are eligible to apply.

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