Telecalling Executive

Job Overview

This full-time role based in Jaipur focuses on telecalling activities for Kezza Hair And Skin Clinic Private Limited. The executive will handle outbound communication with potential and current customers, conveying information about the clinic's offerings and promotional deals. The position demands managing appointments, enhancing client engagement through effective communication, and supporting sales efforts by generating and nurturing leads. Addressing customer queries and ensuring a favorable customer experience are also key aspects.

Key Responsibilities

• Conduct outbound calls to inform clients about clinic services and promotions.
• Schedule and manage customer appointments efficiently.
• Enhance customer satisfaction through proactive and clear communication.
• Collaborate with the sales team to identify opportunities and convert leads.
• Respond to customer inquiries to maintain a positive relationship.

Qualifications and Skills

• Strong interpersonal abilities to build professional client relationships.
• Proficiency in appointment scheduling and delivering customer service.
• Excellent verbal and written communication skills.
• Interest or experience in sales focused on meeting targets and performance metrics.
• Professionalism, organizational skills, and attention to detail.
• Previous exposure to beauty, healthcare, or service sectors is advantageous.
• Possession of a bachelor's degree or relevant equivalent experience preferred.