Allocator

About the Role

We are offering an exciting full-time position as an Allocator within the Regional Concrete Team at our Mugga site in Symonston, Canberra. This role involves planning driver schedules to align with customer orders and provides extensive insight into our concrete operations.

Key Responsibilities

• Manage the allocation of concrete and support customer service-related administration duties.
• Handle a substantial number of phone calls daily, reaching up to 50 during peak times.
• Process order bookings and carry out general office administrative tasks during quieter periods.
• Track job completions and prepare schedules for the following day.
• Utilize Command software to oversee orders and follow up on significant orders at week’s end.
• Organize and roster drivers for the fleet to ensure efficient operations.
• Communicate directly with customers to confirm orders and guarantee prompt delivery.

Candidate Requirements

• Preferably experience in real-time scheduling or dispatch roles.
• Strong customer service orientation combined with a solutions-driven approach.
• Ability to effectively work across multiple information systems.
• Excellent problem-solving capacity, prioritization skills, and adaptability.
• Capability to perform well under pressure in fast-moving environments.
• Superior interpersonal and communication abilities.

What We Offer

• A competitive salary package based on skills and experience.
• Continuous mentoring and development opportunities from industry experts.
• Employment within a values-driven organization that celebrates both individual and team achievements.
• Participation in an industry dedicated to community value and committed to Zero Harm principles.

About Boral Concrete

Boral Concrete operates over 200 sites across Australia, with its products and people contributing to prominent projects such as Western Sydney International Airport, Crown Sydney, and NorthConnex. Our team offers innovative solutions to build a sustainable future amid evolving challenges.

We uphold core values including Safety, Teamwork, Ambition, Accountability, and Respect. Boral is committed to fostering diversity and is an equal opportunity employer, welcoming applicants regardless of race, color, religion, gender identity or expression, sexual orientation, disability, or age.