Assistant Business Development Manager, Digital Commerce

About the Role and Company

A multinational corporation in the FMCG and Consumer Goods sector, located in Dubai, is seeking an Assistant Business Development Manager for Digital Commerce on a 12-month contract with potential extension. This role centers on leading comprehensive business initiatives throughout the Gulf region, particularly focusing on digital commerce customers to cultivate a future-ready, data-centric channel. The incumbent will be accountable for driving both revenue growth and profitability for the channel and associated clients.

Key Responsibilities

• Drive sustainable growth among digital commerce customers by managing diverse aspects such as portfolio strategy, route-to-market, fulfillment efficiency, financial integrity, and enhancing customer experience.
• Establish and nurture enduring strategic partnerships with customers, demonstrating strong interpersonal and relationship management skills.
• Oversee promotional investments with customers ensuring accuracy and timely completion of financial accruals.
• Set clear goals and deliverables for partners and ensure execution aligns with targets, providing timely updates to facilitate plan optimization.
• Design and implement performance marketing strategies aimed at increasing customer acquisition, engagement, and retention.
• Optimize digital marketing campaigns across multiple platforms including search engines, social media, and display ads, followed by analysis and reporting of campaign effectiveness with actionable insights.
• Collaborate closely with cross-functional teams to harmonize marketing strategies with business goals for unified implementation.
• Develop and maintain robust processes to improve execution efficiency on digital platforms regarding product availability, pricing, media assets, and customer experience.
• Manage promotional and media budgets across retail and off-retail platforms, ensuring timely market launches and impactful product introductions.
• Monitor purchase order statuses to guarantee prompt fulfillment and control promotional spend efficiency.
• Conduct strategic and tactical negotiations within a dynamic, fast-moving channel environment involving internal and external stakeholders to meet business objectives.
• Lead internal administrative processes related to user interface management and end-to-end execution.
• Continuously cultivate problem-solving capabilities, foster a culture of experimentation, and share insights within the global business community.

Candidate Experience and Skills

• Over four years of professional experience, ideally in digital commerce or related areas.
• Previous roles across customer marketing, shopper marketing, and FMCG digital commerce with a history of three to four positions in these fields.
• Experience in brand building roles is desirable for those targeting growth in go-to-market strategies.
• Proficient in budgeting and planning activities.