Client Development Trainee

About the Role

Join the prestigious House of Parfums Christian Dior and contribute to our founder's vision of creating a more beautiful and joyful world. Our ambition is to be the leading French luxury House, recognized globally as an emblem of happiness and excellence. We live by six core values: passionate creativity, joyful collaboration, supreme luxury, bold leadership, triumphant inclusivity, and a commitment to re-enchant the world. Design your career path with Dior.

Key Responsibilities

• Collaborate with headquarters to gather and modify marketing communications reflecting regional strategies and business priorities.
• Coordinate with translation agencies ensuring precise Arabic localization and collaborate with local teams for quality control.
• Partner with marketing, e-commerce, and market teams to align communications with launch schedules and inventory considerations.
• Support briefing and validation processes for newsletters and WhatsApp campaigns, ensuring correct targeting, volume, and approvals.
• Assist in constructing target segments and automations within Adobe Campaign to facilitate clienteling via our retail platform.
• Help develop clienteling guidelines and event templates for VIP client engagements.
• Support regional CRM and loyalty projects, including overseeing gifting activations by guiding market targeting and managing gift stock alongside supply chain teams.
• Perform bi-monthly analysis of CRM campaigns using PowerBI dashboards.
• Track and report performance of Clienteling, WhatsApp, and newsletter communications using PowerBI, Google Analytics, and Sinch tools.
• Assist in updating regional monthly client development scorecards and reviewing KPIs with markets to monitor progress and follow up on action plans.
• Provide analytics support and presentations for senior management regarding the regional client database.

Candidate Profile

• Possess a Bachelor's degree in Marketing, Business Administration, or a related discipline.
• Demonstrate keen interest and preferably prior experience in CRM, retail, or digital marketing, ideally within luxury retail or beauty sectors.
• Exhibit strong analytical aptitude with proficiency in interpreting data to inform decisions; comfortable using analytical tools such as Excel and PowerBI, and CRM systems like Salesforce or Adobe Campaign is advantageous.
• Excellent written communication skills and interpersonal abilities with great attention to detail and aptitude for managing multiple assignments on schedule.
• Ability to function effectively within a matrix organizational structure and collaborate across various teams.
• Fluent in English; proficiency in Arabic and/or French considered a valuable asset.

Additional Information

Inclusivity is central to our excellence and reflects our commitment to welcoming diverse talents and perspectives. We strive to create a workplace where everyone feels valued and respected, fostering a vibrant and sustainable House.

Internal candidates currently employed by LVMH are encouraged to apply via the internal job portal.