Data Entry Clerk

Position Summary

Suna Solutions is seeking two meticulous Data Entry Clerks to join their healthcare operations team remotely within the U.S. The role involves reviewing patient orders, liaising with physician offices to retrieve missing details, and accurately entering data to facilitate prompt order processing. This position suits candidates with a background in administration, customer service, or healthcare who excel in a dynamic, autonomous environment.

Key Responsibilities

• Evaluate patient prescriptions and orders for thoroughness and accuracy.
• Detect and address any missing or incorrect data.
• Reach out to medical offices to procure necessary patient and order information.
• Precisely input and update patient records in internal databases.
• Resolve incomplete or held orders to maintain workflow efficiency.
• Confirm patient demographic and insurance details.
• Adhere to HIPAA and PHI regulations consistently.
• Achieve daily productivity targets without compromising accuracy.
• Maintain professional communication with healthcare providers and teams.
• Support additional administrative tasks as necessary.

Required Qualifications

• Prior data entry experience.
• Exceptional attention to detail and organizational capabilities.
• Comfort with making outbound calls.
• Strong verbal and written communication skills.
• Ability to work independently under minimal supervision.
• Proficiency in Microsoft Office suite, especially Excel.
• High School Diploma or equivalent.

Preferred Qualifications

• Background in healthcare administration or medical office roles.
• Experience with insurance verification processes.
• Familiarity with medical documentation, diagnosis codes, and payer requirements.
• Well-versed in HIPAA and Protected Health Information compliance.
• Associate degree is advantageous.

Productivity and Schedule

• Expected to process and clear around 50 or more orders daily.
• Maintain high accuracy in a high-volume setting.
• Preferred working hours: 10:00 AM to 6:00 PM Eastern Time, with some flexibility.
• Occasional optional overtime opportunities may be available.

Equal Employment Opportunity Statement

Suna Solutions is an equal opportunity employer prohibiting discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any legally protected characteristic. This applies to all aspects of employment from hiring to training. Applicants with criminal histories are evaluated consistent with applicable laws.

Accommodations

The company is committed to providing reasonable accommodations for disabilities or religious observances during hiring and employment. Accommodations during recruitment do not guarantee ongoing accommodations post-hiring. Candidates needing accommodations should contact Suna Solutions directly.

Pay Transparency

Compensation ranges from $19 to $20 per hour (W2), depending on client, location, skills, and experience. This aligns with applicable pay transparency laws in certain states.