Day Shift Crew Member

Role overview

The Crew Member position at Harmony Restaurants supports the café team by preparing food and smoothies, delivering warm guest service, and helping keep operations running smoothly in a lively, fast-paced setting. This hourly, non-exempt role reports to the Restaurant Manager and is based at a café location in Dahlonega, Georgia.

Schedule and working hours

Flexible scheduling is available. The role may require shifts beginning as early as 5:00 AM and, when needed, continuing until midnight depending on café hours and availability.

Mission

Harmony Restaurants aims to nourish and energize people with real-food experiences that are thoughtfully prepared, purposefully served, and connected to the community.

Vision

The organization wants to be the preferred place where guests and team members feel encouraged and uplifted through food, connection, wellness, and balance.

Core values

• Harmony: Balance guides both the food and the relationships built in the café.
• People first: Guests and team members remain central to every decision.
• Purpose in every bite: Every item is prepared with real ingredients, strong flavor, and positive energy.
• Community-driven: The café sees itself as a neighbor that supports and celebrates the local community.
• Positive vibes always: Kindness, a friendly attitude, and an uplifting environment are essential.
• Continuous growth: The team is expected to keep learning, adapting, and improving together.

About the café

The workplace is a fast-casual smoothie and food concept with a tropical feel. The menu includes made-to-order smoothies, wraps, sandwiches, flatbreads, quesadillas, and other fresh items built around quality ingredients and a healthier lifestyle.

Key responsibilities

• Interact professionally with coworkers, guests, and vendors while reflecting the company’s values.
• Create an exceptional hospitality experience for every customer.
• Prep fresh ingredients for smoothies and food items.
• Assemble and serve beverages and meals according to brand standards.
• Follow sanitation rules and food safety procedures throughout preparation and service.
• Set up, maintain, and monitor smoothie and food preparation stations.
• Keep the café clean and orderly, including the kitchen, dining space, restrooms, and work areas.
• Use the POS system accurately, take orders, and handle cash responsibly.
• Follow brand safety and security guidelines at all times.
• Take on additional duties as needed to support café operations.

Required skills and abilities

• Clear verbal communication and strong people skills.
• A positive, coachable attitude with interest in learning.
• Ability to follow detailed procedures and instructions.
• Team-oriented mindset with a focus on customer service.
• Reliability, punctuality, and a goal-driven work style.

Physical demands

• Standing and walking for the full shift.
• Frequent bending, reaching, and lifting up to 30 pounds, with occasional lifting up to 50 pounds.
• Regular face-to-face guest interaction in a busy café environment.
• Ability to juggle multiple tasks while staying calm and positive.
• Safe movement and operation in a fast-paced workplace.

Additional information

This role is classified as hourly and non-exempt under Department of Labor guidelines. The description emphasizes a high-energy environment, a commitment to hospitality, and alignment with the company’s mission of supporting a healthier lifestyle through food and smoothies.

Company background

The café brand began in Florida and grew from a focus on fresh fruit-and-vegetable smoothies into a broader menu of wholesome food options. Its philosophy is that better ingredients help people feel better, and the guest experience is built around flavor, freshness, and relaxed hospitality.