Export Sales Manager

Company Background

LOTTE Confectionery (S.E.A.) Pte. Ltd., headquartered in Seoul, South Korea, is recognized as one of the top five global confectionery manufacturers. The company is actively expanding its footprint across Singapore and the Southeast Asian region.

Role Overview

This role focuses on accelerating export sales growth by formulating and executing strategic sales initiatives, nurturing critical customer relationships, and guiding the export sales team to increase LOTTE’s market penetration in Australia and Southeast Asia.

Primary Responsibilities

• Devise and implement export sales strategies to meet monthly and yearly sales objectives.
• Identify and cultivate new clients, distributors, and business prospects.
• Drive market expansion efforts in Australia and Southeast Asian countries.
• Collaborate with other LOTTE Group subsidiaries to leverage business synergies.
• Manage key strategic partnerships with international customers and distributors.
• Assess special pricing agreements, payment terms, overdue payments, and other unique commercial matters.
• Assist in resolving significant customer concerns and escalations.
• Prepare accurate export sales forecasts and set targets.
• Evaluate sales performance relative to goals and recommend necessary adjustments.
• Analyze market trends and customer outcomes for proactive business measures.
• Oversee export order processing and shipment logistics.
• Monitor and manage potential shipment delays, freight challenges, and documentation issues.
• Lead, mentor, and support the Export Sales Team to ensure high performance and professional growth.

Candidate Profile and Qualifications

• Possess a minimum Diploma or a Bachelor's Degree.
• Proficient in both spoken and written English.
• Understanding of export procedures and documentation is advantageous.
• Experience managing regional export markets and international customer relationships.
• Exceptional communication, presentation, and interpersonal abilities.
• Demonstrated track record of achieving or surpassing sales targets.
• Strong negotiation and deal-closing capabilities.
• Self-driven, proactive, and capable of working autonomously.
• At least five years of experience in sales or export, preferably within FMCG or food distribution sectors.