HR Generalist

About the Role

We are collaborating with a thriving retail company operating multiple locations to find an HR Generalist who desires more than routine administrative tasks. This role offers the chance to be the main HR liaison for both leaders and employees, contributing to shaping policies, enhancing employee experiences, and delivering hands-on support that truly matters.

Key Responsibilities

• Act as the central HR contact for everyday support and inquiries.
• Collaborate with management on employee relations matters, addressing performance issues, documentation, accommodations, and workplace challenges.
• Lead workplace investigations and suggest appropriate resolutions.
• Manage end-to-end recruitment processes for office and retail leadership roles.
• Organize employee onboarding and exit activities.
• Drive employee engagement programs, including surveys and subsequent action plans.
• Enhance HR procedures by developing SOPs, templates, and practical resources.
• Ensure meticulous maintenance of HR files and employee records.
• Provide backup support for payroll tasks during absences and vacations.

Candidate Profile

• Minimum of three years’ experience as an HR Generalist.
• Proven ability to handle employee relations professionally and confidently.
• Strong familiarity with Ontario employment laws and HR best practices.
• Skilled in coaching supervisors through workplace issues.
• Exceptional organizational skills and keen attention to detail.
• Self-driven with a readiness to take full ownership of responsibilities.
• Experience in retail, multi-site, distribution, warehouse, or operational settings is highly advantageous.
• Experience working with HRIS platforms is preferred.

Desired Personal Qualities

• Resourceful and proactive mindset.
• Solution-oriented approach.
• Adaptability to change.
• Highly organized with consistent follow-through.
• Calm, impartial, and discrete demeanor.
• Ability to foster meaningful relationships with both leaders and employees.
• Motivated by continuous improvement initiatives rather than maintaining existing routines.

Why Join This Team?

• Hybrid workplace setup requiring three days in-office weekly.
• Significant autonomy and ownership within the role.
• Influence over HR policies and workflows.
• Opportunity to engage in diverse HR responsibilities.
• Collaborative culture emphasizing accountability, respect, and growth.
• Competitive salary starting at $70,000 annually, commensurate with experience.