Human Resources Associate

Overview

This 12-month hybrid opportunity based in Alpharetta, GA, seeks a Human Resources Associate dedicated to supporting Talent Management programs through operational effectiveness and process improvements.

Role and Responsibilities

• Administer and enhance Talent Management tools and processes including Performance Management, Talent Ranking, Promotions, and Employee Relations.
• Collaborate with Talent Management, Technology, and HR Business Partners to assess business requirements and recommend solutions.
• Document and refine system enhancement needs and process improvements to streamline operations.
• Manage the prioritization of backlog items and facilitate Agile-driven delivery of improvements.
• Coordinate User Acceptance Testing (UAT), encompassing planning, executing tests, tracking issues, and verifying solutions.
• Investigate end-user issues, address stakeholder queries, and coordinate resolutions with relevant teams.
• Analyze processes aiming to boost efficiency, user experience, and standardization across regions and departments.
• Support project planning, change management, development of training content, and communication to end users as required.

Qualifications and Desired Skills

• 1 to 3 years experience in operations, project coordination, business analysis, HR, technology, or related fields.
• Keen interest in technology, system usage, and ongoing process enhancement.
• Strong analytical, troubleshooting skills, and attention to detail.
• Ability to juggle multiple tasks effectively within fast-paced environments.
• Excellent communication skills, capable of engaging stakeholders cross-functionally.
• Proficient in Microsoft Excel and PowerPoint.
• Preferably experienced in supporting HR systems, business applications, or enterprise software.
• Exposure to system implementations including requirements gathering, testing, and change management.
• Understanding of Agile development methods and backlog prioritization.
• Capability to interpret data insights and convert them into actionable plans.

Personal Attributes

• Eager and curious learner about new systems and business processes.
• Proactive self-starter who is accountable and delivers on commitments.
• Team-oriented collaborator who fosters strong interdepartmental relationships.
• Analytical thinker focused on root cause analysis and continuous improvement.