Human Resources Generalist

About VMSC Emergency Medical Services

Founded in 1933 by Dr. Frank Boston, VMSC Emergency Medical Services is a nonprofit organization dedicated to delivering outstanding mobile healthcare and emergency medical services throughout Pennsylvania, specifically in Montgomery, Philadelphia, and Delaware Counties. Our comprehensive services include emergency response, interfacility transport, mobile integrated healthcare, and community paramedicine. We are expanding our offerings to preventive and primary care services, health education, and staff professional development, striving to adapt to the evolving healthcare needs of our communities. Our organization embraces core values of Loyalty, Humanity, and Mercy, fostering a supportive workplace where staff can thrive while making a meaningful impact.

Role Overview

The Human Resources Generalist is essential in managing day-to-day HR operations. This individual is responsible for a wide range of HR duties such as payroll processing, benefits administration, recruitment, onboarding, employee relations, compliance with employment laws, and HRIS management. The role demands a proactive professional with a keen eye for detail, serving as a trusted advisor to both employees and management. This position requires on-site work in Lansdale, PA, collaborating with a dedicated healthcare team to support organizational excellence and growth.

Responsibilities

• Manage bi-weekly payroll for hourly and salaried staff, ensuring accuracy for overtime, shift premiums, specialty pay, and deductions; audit and resolve discrepancies in time records and reports.
• Administer employee benefits including medical, dental, vision, life, disability, and retirement plans; manage new hire enrollment, benefit adjustments, leave, and open enrollment; act as primary benefits contact and reconcile invoices.
• Lead recruitment efforts by posting job openings, organizing interviews, conducting reference checks, and preparing employment offers; coordinate onboarding processes ensuring thorough background and credential verification.
• Provide employee relations support addressing HR policies, benefits inquiries, investigations, disciplinary actions, performance management, and engagement initiatives, maintaining confidentiality at all times.
• Ensure adherence to federal, state, and local employment regulations; assist with leave management, unemployment claims, workers' compensation documentation, and HR audits; prepare and maintain HR metrics and reports.
• Maintain HRIS system accuracy, support testing, process improvements, report generation, and assist with implementation of new HR technologies.
• Support special HR projects, organizational initiatives, cross-training, and additional duties as needed to sustain HR department functions and organizational objectives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent education and experience combinations acceptable.
• Minimum three years of progressive HR experience including payroll processing and benefits administration.
• Experience in healthcare, EMS, public safety, or other 24/7 operational environments is highly beneficial.
• Knowledge of unionized workplace environments is advantageous.
• Excellent interpersonal and communication skills with strong attention to detail.
• Proficient in HRIS platforms and well-versed in employment law and compliance standards.

Compensation and Benefits

Hourly pay ranges from $28.00 to $31.00. Benefits include medical, dental, and vision insurance with no copays, deductibles, or premiums for employees; wellness programs; 401(k) with employer match; paid time off starting at 138 hours annually increasing to 258 hours after 10 years; company-paid short- and long-term disability insurance; life insurance equal to twice the salary; and accidental death & dismemberment coverage. VMSC is committed to nurturing a mission-driven, supportive culture emphasizing professional growth and work-life balance.

Equal Opportunity

VMSC Emergency Medical Services is an equal opportunity employer dedicated to inclusive hiring practices.