Operations Support Agent

Role overview

This position supports depot freight handling and sorting operations, with a strong focus on safety, accuracy, and keeping shipments moving on schedule.

What you will do

• Move consignments safely within the depot and manage them internally as required.
• Apply labels and separate freight into the correct delivery zones with high precision.
• Work closely with the team to support smooth workflow and fast turnaround times.
• Carry out front-line operational and administrative tasks such as data entry, ramp work, and dispatch support.
• Take on additional duties when assigned.

Education and experience

A secondary school education, or an equivalent qualification, is required. The role calls for at least 2 years of relevant experience. Associate-level applicants may be considered without prior experience, while senior-level applicants need at least 4 years of relevant work experience.

Skills and capabilities

Applicants should be comfortable using Microsoft Office and a PC, and should bring strong interpersonal ability, problem-solving skills, planning and organising strength, and a sharp eye for accuracy and detail.

Equal opportunity and company information

FedEx describes itself as an employer that values people-first principles, diversity, equity, inclusion, and fair treatment. The company states that all qualified candidates will be considered regardless of age, race, colour, national origin, genetics, religion, gender, marital status, pregnancy, disability, or any other protected characteristic. FedEx also notes that it is one of the world’s largest express transportation companies, serving more than 220 countries and territories, and operates on a People-Service-Profit philosophy that reinvests in employees and promotes innovation, service quality, and a collaborative culture.

Additional information

Pay details were not provided in the source. No vacancy count, start date, or application deadline was stated.