Project Manager & Operations Coordinator

About the Role

Join Big Idea Advertising as a Project Manager & Operations Coordinator, a pivotal role ensuring seamless execution across various client accounts. You'll serve as the vital link bringing together strategy, creative teams, and copywriters, orchestrating efforts across multiple projects simultaneously.

Primary Responsibilities

• Manage daily workflows by developing timelines, content calendars, and trackers for deliverables.
• Collaborate closely with creative, copy, design, and paid media teams to sustain progress and meet deadlines.
• Lead client communications, facilitate calls, compose detailed recap notes, and oversee feedback and approval processes.
• Monitor project scopes, track billable hours and retainers, identify early signs of scope creep or scheduling risks, and coordinate with external contractors or vendors when needed.
• Maintain shared management platforms such as Teamwork, Google Sheets, and Slack to uphold high-quality standards across all deliverables.

Qualifications and Experience

• At least two years of agency project management, account coordination, or operations experience.
• Demonstrated capability to juggle multiple accounts and project streams in a fast-paced setting.
• Excellent verbal and written communication skills for collaborating internally and engaging with clients.
• Familiarity with project management software including Teamwork, Google Sheets, and Agorapulse or equivalents.
• Preferable familiarity with paid social media platforms such as Meta and LinkedIn, along with digital content creation workflows.
• Strong organizational skills with attention to detail and a proactive approach to addressing unresolved issues promptly.

Why Work With Us?

We offer an interactive and energetic agency environment where your contributions have a direct impact on client achievements. If you flourish in a team-oriented and fast-evolving workspace, we encourage you to apply.