Senior Manager - Security Development & Engineering Lead (PL)

About the Role

This leadership position in Identity and Access Management (IAM) seeks an experienced Senior Manager to head a team of IAM engineers and analysts. The incumbent will coordinate efforts among onsite and offshore teams, focusing on efficient day-to-day delivery management for IAM platforms and services. The role emphasizes ensuring task completion, compliance with operational controls, and mentoring team members for their technical and professional growth. It also aims to maintain operational stability with potential to expand into broader IAM or security leadership responsibilities.

Key Responsibilities

• Drive and guide teams managing SailPoint engineering and operations.
• Develop career progression plans, succession strategies, and mentorship programs.
• Oversee employee performance, set goals, provide feedback, and encourage engagement.
• Offer technical leadership in application onboarding, connector creation, identity lifecycle automation, roles and entitlement governance, provisioning, reconciliation services, APIs, and enterprise integrations.
• Collaborate with architects and security teams to align SailPoint strategy to enterprise IAM architecture.
• Promote automation to minimize manual tasks through innovative engineering solutions.
• Accountable for the operational support framework and reliability of SailPoint platforms.
• Manage significant incident responses and escalations effectively.
• Analyze root causes for issues and implement sustainable corrective measures.
• Ensure compliance with SLAs, SLOs, change management protocols, and operational controls.
• Set and uphold standards for monitoring, alerts, and operational preparedness.
• Lead governance efforts including access reviews, certifications, segregation-of-duty, and compliance initiatives.
• Report platform status, associated risks, and strategic progress to senior management.

Candidate Profile

Essential Qualifications:

• Experience managing or supporting identity and access management platforms.
• Proven leadership or mentorship capabilities in a highly execution-focused environment.
• Practical knowledge of change management and on-call processes.
• Strong competence in task coordination, monitoring delivery, and ensuring work completion.
• Experience collaborating with distributed onsite/offshore teams.
• Excellent communication, organizational, and stakeholder management skills.

Preferred Qualifications:

• Over 12 years of experience in information security or information technology.
• Well-versed in identity lifecycle processes, access control mechanisms, and security operations procedures.
• Familiar with change, incident, and problem management frameworks.
• Experience with Agile project management software, particularly Jira.
• Effective communication abilities for both technical and non-technical audiences, including strong written and verbal proficiencies.
• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making, and conflict resolution skills.

Compensation & Benefits

• Competitive salary packages and retirement programs such as Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions.
• Generous paid time off policies covering annual/privilege leave, sick leave, casual leave, public holidays, maternity/paternity leave, and more.
• Support for continuing education to promote professional development.
• Comprehensive medical insurance including outpatient services covering vaccinations, pharmacy, dental, and vision care.
• Annual reimbursements for health check-ups and access to mental health services via Employee Assistance Program (EAP).
• Childcare reimbursement (creche facilities) for qualified employees.
• Benefits for transportation and meals to aid daily work routines.
• Group life insurance, personal accident cover, and critical illness insurance.