Start-up Growth Manager

Role Overview

This role is centered around managing NUS Enterprise's PIER71 Landing Pad—a structured soft-landing program providing start-ups with promising technologies and a strong commitment to growth. The manager will focus on delivering support through mentorship, fundraising, market entry, and ecosystem connectivity to help start-ups thrive.

Key Responsibilities

• Lead and manage the PIER71 Landing Pad initiative, continuously designing and refining offerings aimed at accelerating start-up progress in areas such as revenue generation, capital acquisition, team building, and market expansion.
• Evaluate program effectiveness by tracking outcomes like revenue growth and strategic collaborations, recommending improvements accordingly.
• Develop and sustain a comprehensive start-up engagement strategy and calendar that enhances participation in mentorship, peer learning, and ecosystem events across all PIER71 activities.
• Oversee complete relationships with Landing Pad start-ups to ensure strong engagement, high retention, satisfaction, and accurate monitoring of key metrics.
• Coordinate start-up onboarding and offboarding processes in conjunction with Finance and Administrative teams, ensuring efficient documentation and procedures.
• Manage Landing Pad contributors, such as mentors and domain experts, by fostering active participation through mentoring sessions, workshops, and investor readiness support.
• Maintain open communication and provision of resources to contributors, enabling effective support delivery.
• Cultivate partnerships with maritime-related entrepreneurship organizations and government-linked bodies in North and South America, supporting the inbound market entry of international start-ups and outbound expansion of local start-ups in these regions.

Candidate Requirements

• 3 to 5 years of experience working within the start-up ecosystem development or a related capacity.
• Excellent communication and interpersonal skills to build trust and gain buy-in from diverse and multicultural stakeholders, including founders, mentors, investors, and institutional partners.
• Strong organizational abilities with capacity to handle multiple tasks and see projects through from inception to completion.
• Demonstrated experience aligning start-up support activities with measurable organizational outcomes.
• A collaborative team player who can rally support for initiatives and contribute effectively across functions.

Preferred Qualifications

• Knowledge or experience within maritime or deep-tech sectors is advantageous.
• Experience with cross-border start-up support or market entry programs, particularly involving the Americas.
• Bachelor's degree in Business, Entrepreneurship, or related fields.

Additional Information

This is a two-year contract position based at Kent Ridge Campus, under the Ecosystem Development department within NUS Enterprise. Only shortlisted candidates will be contacted.