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Telemarketing Manager
Jaipur, Rajasthan, India · മുഴുവൻ സമയവും
അപേക്ഷിക്കുന്ന ആദ്യയാളാകൂ
- അനുഭവം
- 5+ വർഷം
- ശമ്പളം
- INR 20,000 – INR 20,000 / month
- ഓപ്പണിംഗുകൾ
- 1
- പോസ്റ്റ് ചെയ്തു
- 1 ദിവസം മുമ്പ്
- പ്രവർത്തന രീതി
- ഓഫീസിൽ
- വിദ്യാഭ്യാസം
- Bachelor’s degree in Business Administration, Marketing, or related field
- പുനരാരംഭിക്കുക
- അപേക്ഷിക്കാൻ നിർബന്ധം
നിങ്ങൾ എവിടെ ജോലി ചെയ്യും
ജോലി വിവരണം
Role Summary
The Telemarketing Manager will lead and oversee the telemarketing team to meet sales goals, generate qualified leads, and improve customer interaction. Strong leadership, communication, and analytical expertise are essential to drive the team's performance while maintaining compliance with company standards.
Key Responsibilities
- Recruit, train, and manage telemarketing executives.
- Define clear performance goals and supervise daily team activities.
- Conduct regular coaching and performance evaluations.
- Devise and execute telemarketing strategies to enhance lead conversion.
- Ensure alignment of communication scripts and methods with company objectives.
- Track lead generation, conversion ratios, and revenue contributions.
- Adhere to company policies, ethical norms, and regulatory standards.
- Maintain accurate records of calls, leads, and customer interactions.
- Implement quality assurance to prevent errors and reduce complaints.
- Analyze call data, productivity figures, and campaign effectiveness.
- Prepare comprehensive weekly and monthly reports for senior leadership.
- Identify improvement opportunities and enforce corrective measures.
- Collaborate closely with Sales, Marketing, and Customer Service teams to coordinate strategies.
- Provide insights on customer feedback and market trends to marketing teams.
Required Qualifications and Experience
- Bachelor’s degree in Business Administration, Marketing, or a related discipline.
- Minimum five years in telemarketing or sales roles, including at least two years managing teams.
- Strong managerial and leadership capabilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency with CRM software, Microsoft Office Suite, and telemarketing tools.
- Analytical skills to interpret data effectively and influence decisions.
Competencies
- Results-oriented with a strong target focus.
- Ability to motivate and lead teams effectively.
- Problem-solving and decision-making aptitude.
- Customer-focused with emphasis on relationship cultivation.
Employment Details
- Position Type: Full-time
- Location: Jaipur, Rajasthan, India
- Monthly Salary: INR 20000