Area Manager (F&B)

Role overview

This position is responsible for improving productivity across a portfolio of stores and making sure each outlet runs efficiently. The role focuses on store performance, people leadership, operational discipline, and sales growth within the assigned area.

Key responsibilities

• Carry out regular store visits to assess operations, hygiene standards, and how efficiently each station is functioning.
• Build a positive workplace culture across all outlets and support the delivery of sales targets.
• Take part in recruiting and training crew members and managers.
• Supervise outlet scheduling, ordering, and day-to-day work allocation.
• Address employee discipline issues and terminations when required, following company policy.
• Define standards and performance goals for the outlets under your charge.
• Guide store managers so they work together effectively and stay focused on shared objectives.
• Manage budgets carefully and ensure stores remain profitable.
• Make sure all outlets follow company policies and operational procedures.
• Support the rollout of company-wide strategies at store level.
• Monitor and improve store processes and operations across the assigned district.
• Review customer satisfaction, order handling, fulfilment, and returns processes.
• Track performance through key metrics and resolve issues that affect results.
• Prepare progress updates and highlight concerns for senior management.
• Handle additional duties as assigned.

Requirements

• 4 to 6 years of experience in F&B, specifically in a managerial position.
• Prior experience managing more than 3 outlets.
• Strong leadership and communication abilities.
• Comfortable handling multiple tasks and working under pressure.
• Willing to work on weekends and public holidays.
• Energetic, adaptable, highly motivated, and sales-focused.
• Strong people-management skills with the ability to engage effectively with management.
• Self-driven and able to perform well in a fast-paced environment.

Additional information

This role requires hands-on oversight of multiple outlets in the assigned area and close coordination with both store-level teams and upper management. Success in the role depends on operational discipline, financial control, strong team leadership, and consistent sales performance.