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About the Role

We are seeking a skilled Content Designer to join a multidisciplinary User-Centered Design team that develops digital services for a prominent UK government organisation. The role involves collaborating with design professionals under the guidance of a Senior Content Designer to craft clear, accessible, and evidence-informed content tailored to users' needs.

Responsibilities

Create accessible, user-focused content in clear, concise plain English.
Adhere to established content processes, styles, and pattern guidelines.
Utilize both qualitative and quantitative data to inform content decisions.
Innovate in presenting and clarifying complex information effectively.
Test content with users and refine based on feedback and evidence.
Collaborate across disciplines including user researchers, interaction and service designers, developers, and product managers within an Agile framework.
Champion user-centered and evidence-backed content approaches with stakeholders.
Participate actively in Agile ceremonies, sprint planning, and team activities.
Contribute to the development of content layouts, prototypes, and wireframes.

Required Experience and Qualifications

Extensive experience as a professional Content Designer.
Previous work experience within a UK government department or agency is mandatory.
Strong understanding of accessibility standards and inclusive content design principles.
Proven ability to produce content that is clear, accessible, and written in plain English.
Experience in applying content patterns, style guides, and standards effectively.
Ability to interpret user research and data to make informed content decisions.
Experience in testing and iterating content solutions.
Excellent stakeholder management and collaboration skills.
Proven experience functioning within Agile delivery teams.
Eligibility to obtain Security Check clearance.

Desirable Experience

Experience designing content for government or public sector digital services.
Familiarity with Government Digital Service principles and standards.
Use of design and prototyping tools such as Figma, Mural, Lucidchart, or Sketch.
Experience creating content layouts and wireframes.
Previous involvement working as part of a broader User-Centered Design team.

Additional Information

Contract duration is 3 months with the possibility of extension.
Compensation up to £380 per day, within IR35 regulations.
Work location options include Manchester, Newcastle, Blackpool, or Sheffield.
The role is hybrid: onsite attendance required once or twice a month and for in-person sprint meetings.
Start date: Immediate availability preferred.
Security clearance: Candidates must be eligible for SC clearance.

Content Designer

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