नोकरीचे वर्णन

About the Role and Organisation

Aneurin Bevan University Health Board (ABUHB) seeks a dedicated and compassionate Facilities Operative to join the Ward Catering team at Grange University Hospital, located in Cwmbrân, Wales. As a key part of patient care, this position focuses on serving meals and refreshments, maintaining high food hygiene standards, and supporting the ward environment to enhance patient well-being and recovery.

ABUHB is an award-winning NHS employer committed to diversity, inclusivity, and providing a supportive workplace. Candidates from all backgrounds, including those with protected characteristics or from the Armed Forces community, are encouraged to apply. Welsh language applications are welcomed and treated with equal consideration.

Duties and Responsibilities

Prepare and serve appropriate meals and drinks to patients, ensuring individual dietary needs are met.
Communicate effectively with patients and nursing staff to tailor dietary support.
Keep patients hydrated by replenishing water supplies regularly.
Maintain ward kitchen cleanliness and uphold stringent food hygiene standards.
Clean and store kitchenware including crockery, cutlery, glassware, and equipment.
Monitor food and refrigeration temperatures to comply with safety regulations.
Verify meal deliveries for accuracy and sufficient stock.
Manage catering stock through ordering, rotation, and proper storage.
Conduct safety and quality checks related to catering and report any concerns promptly.
Contribute to creating a safe, clean, and welcoming environment for patients and visitors.

Candidate Profile

Exhibit excellent customer service and communication abilities.
Enjoy engaging with patients and collaborating within multidisciplinary healthcare teams.
Work efficiently under pressure in the busy hospital setting.
Demonstrate reliability, dependability, and strong organizational skills.
Show enthusiasm, positivity, and flexibility in daily duties.
Commit to maintaining high standards and continuous improvement.
Function effectively both independently and within a team environment.
Be willing to complete mandatory and competency training including Food Hygiene certification.

Additional Information

This is a fixed-term/secondment position for 22 months, ending March 2028. Applicants currently employed elsewhere must obtain managerial consent before applying.
The role requires availability for shifts between 07:00 and 19:30, covering one to three sessions weekly, including weekends and bank holidays.
Welsh language skills are advantageous but not mandatory; applications in Welsh or English are equally accepted.
ABUHB provides support for applicants requiring accommodations or alternative document formats during recruitment.
An organisational commitment to smoke-free campuses is upheld strictly.
The position is subject to the NHS Agenda for Change pay award effective August 2026, with backdated adjustments.
This vacancy may close early or be withdrawn if filled internally, so early application is advised.
Sponsorship certificates for this role are not available due to UK Home Office regulations.

Education, Qualifications, and Experience

Basic general education with literacy and numeracy skills.
Willingness to complete the ABUHB Facilities Competency Workbook within six months.
Completion of statutory and mandatory courses including Basic Food Hygiene certificate is required.
Prior experience in healthcare, hospitality, catering, or customer service is beneficial but not essential due to provided training.
BIFM or NVQ Level 2 qualifications in a related field are desirable.

Key Skills and Abilities

Strong interpersonal communication skills.
Ability to follow detailed instructions and procedures accurately.
Dependability and excellent time management.
Resilience and effectiveness in high-pressure situations.
Teamwork and self-motivation.
Offering excellent customer care and a positive organisational representation.
Physical capability to perform manual handling tasks.
Emotional resilience to cope with challenging working conditions, including exposure to bodily fluids and deceased individuals.

Facilities Operative - Ward Catering

तुम्ही जिथे काम कराल