- अनुभव
- कोणतेही
- पगार
- —
- रिक्त जागा
- 1
- पोस्ट केले
- २ तासांपूर्वी
- कार्य मोड
- संकरित
- सारांश
- अर्ज करणे आवश्यक आहे
नोकरीचे वर्णन
About Zorro
Zorro's platform empowers lenders, brokers, investors, and advisory firms to uncover new business opportunities ahead of others. It integrates data from Companies House, financial records, ownership information, purchase signals, and hundreds more sources into a single reliable profile for each company. AI agents continuously monitor the market, identify matches to client strategies, qualify leads, tailor outreach, and facilitate opportunity generation. The engineering, product, and commercial teams collaborate closely to deliver weekly enhancements shaped by customer feedback.
Role Overview
As GTM Operations Manager, you will collaborate directly with the founders, customers, and engineering teams to enhance every stage of the client journey. Your work will range from onboarding new customers, evaluating campaign effectiveness, refining AI workflows, to influencing new product features. You will be responsible for driving outcomes, spotting improvement opportunities, and creating scalable processes.
Key Responsibilities
- Manage customer success by owning relationships from onboarding through renewals.
- Serve as the main contact for assigned accounts.
- Lead periodic customer reviews and recommend follow-up actions.
- Guide customers towards measurable success with the Zorro platform.
- Develop and optimize target audiences for outbound campaigns.
- Plan and improve outbound marketing initiatives.
- Analyze campaign data to identify and implement enhancements.
- Collaborate with founders to enhance messaging and commercial go-to-market approaches.
- Support customer onboarding and implementation efforts.
- Collect client feedback to inform platform improvements with engineering.
- Automate internal workflows to increase efficiency.
- Leverage AI to boost quality, productivity, and consistency.
- Contribute to defining future product functionalities aligned with customer needs.
Qualifications and Skills
- Proven experience in Customer Success, Revenue Operations, GTM Operations, Growth, or Account Management.
- Excellent communication skills in written and spoken English.
- Strong commercial acumen and capability to convey ideas clearly.
- Comfortable interpreting data and providing actionable insights.
- Familiarity with outbound sales platforms such as Instantly, Smartlead, Apollo, or HubSpot is advantageous.
- Genuine curiosity regarding AI applications and modern go-to-market tactics.
Preferred Experience
- Background in SaaS or fintech sectors.
- Experience with workflow automation tools.
- Knowledge of SQL or Python programming.
- Understanding of UK B2B data markets.
Why Join Zorro?
- Participate in building cutting-edge AI solutions for finance.
- Work directly with seasoned founders.
- Influence both product development and commercial strategies.
- Take ownership of impactful projects from the outset.
- Experience a small, agile team environment with rapid execution.
- Opportunity for career advancement as the company expands.
Additional Information
Location preference is London with hybrid working; remote options considered for exceptional candidates working UK business hours. If you are passionate about AI, customer success, and scalable systems, please apply with your CV, sharing a story about a project, customer, or process you improved and the results achieved.