Retail Sales Associate

About the Role

At PUMA, we seek candidates who embody our core values encapsulated in "Speed & Spirit." These values encourage us to be driven in our performance, vibrant in our sporting heritage, united in our teamwork, and authentic in expressing our unique talents and experiences. We welcome applicants of all genders to join our inclusive team.

Key Responsibilities

• Deliver outstanding customer service aligned with PUMA’s values and established service standards on the sales floor.
• Ensure your personal performance supports achieving or surpassing sales, KPI, and profitability objectives through effective customer service.
• Carry out sales transactions at the checkout efficiently, accurately, and confidently.
• Maintain cleanliness and organization of the store, adhering to all Visual Merchandising guidelines according to PUMA standards.
• Handle incoming and outgoing stock processing and execution.
• Identify opportunities to improve merchandise flow and communicate these observations with the team.
• Contribute as a flexible part-time team member working approximately 23 hours per week.

Candidate Profile

• Prior sales experience, preferably in a dynamic retail environment.
• A genuine passion for the PUMA brand.
• Customer-focused, dependable, and approachable personality.
• Strong team collaboration skills.
• Excellent communication capabilities.
• Ability to learn quickly and adapt.
• Basic computer proficiency including knowledge of MS Office applications.

Benefits at PUMA Retail Germany

• 35 days of vacation (5.5 weeks) plus 6 additional days off for full-time employees.
• Holiday pay and annual special bonuses.
• Permanent contract available after two years of retail experience.
• Reimbursement for public transport costs to work (job ticket).
• Flexible working hours with a time credit account.
• Employee discounts in stores and on puma.com, extendable to friends and family.
• Certified PUMA trainers provide both online and in-person workshops and training sessions.
• Access to online language learning courses via Busuu.
• Bicycle leasing program.
• Access to corporate benefits.

Equal Opportunity & Recruitment Process

PUMA is committed to providing equal opportunities for every applicant regardless of race, color, religion, nationality, sex, gender identity or expression, sexual orientation, age, or disability status. Our hiring process is conducted by real people who ensure fairness, transparency, and equal opportunity without reliance on AI or automated decision-making tools. AI may be utilized only for limited administrative tasks like interview scheduling, but does not influence hiring decisions. We strive to create an environment where everyone feels welcomed, valued, and empowered to contribute authentically.

About PUMA

PUMA is a global leader in sports footwear, apparel, and accessories, inspiring athletes and active individuals worldwide. The PUMA Group, which also includes Cobra Golf and stichd, operates across more than 120 countries and employs approximately 22,000 people globally.