Sales Development Representative

Position Overview

The Sales Development Representative I (SDR I) at Diligent plays a crucial role in expanding the company's business by generating new opportunities, primarily leveraging inbound leads. This role involves engaging with potential clients to comprehend their business needs and documenting these while representing Diligent's products professionally. The SDR I utilizes strong communication skills to maximize engagement and achieve set targets. This is an excellent chance to be part of a leading and rapidly growing organization with a focus on results, offering a competitive base salary and commissions, with opportunities for career advancement.

Key Responsibilities

• Employ CRM (Salesforce) to identify and target inbound prospects, enriching their data to develop valuable conversations that lead to initial meetings.
• Execute sales development best practices through email, phone, and social media, using various software tools to connect with new prospects.
• Ask insightful and targeted questions to effectively qualify decision-makers.
• Skillfully build interest and influence among inbound prospects.
• Arrange meetings and demonstrations on the account executive’s calendar and maintain activity logs in the CRM.
• Consistently meet or exceed targets and key performance indicators (KPIs) as set by the organization.
• Perform additional duties as required by business needs.

Required Experience and Skills

• Proficiency in both French and English languages is mandatory.
• Strong interest in working within a sales-driven, target-oriented environment.
• Basic understanding of the sales process, including marketing and sales cycles.
• Ability to clearly communicate Diligent's unique solution propositions and acquire product knowledge.
• Proven capability to effectively engage senior-level executives.
• Excellent verbal and written presentation skills.
• High energy, positive, and proactive attitude that fosters success.

Preferred Experience

• Previous experience in sales, SaaS, or interacting with senior executives is advantageous.

About Diligent

Diligent is a leader in AI-powered governance, risk, and compliance (GRC) SaaS solutions that serve over one million users and 700,000 board members. The Diligent One Platform offers a unified perspective of GRC practices, enabling practitioners, executives, and boards to manage risk effectively, build resilience, and make faster, better decisions.

At Diligent, innovation and bold thinking fuel the creation of advanced systems leveraging AI and large language models. The culture encourages curiosity, courageous experimentation, and embracing change as an opportunity to learn and grow together. Employees become agents of positive change within a global community dedicated to impactful work.

Work Environment and Culture

• Creativity is deeply embedded in Diligent's culture, encouraging innovation in internal processes and client solutions.
• The company provides a flexible working environment, health benefits, wellness programs, generous time off, meeting-free days, and community service initiatives.
• Diligent operates global offices, including hubs in Galway, with an emphasis on hybrid working models aiming for at least 50% onsite presence for employees within commuting distance.
• Diversity and inclusion are top priorities, supported through Employee Resource Groups and educational resources fostering dialogue and understanding.

Equal Opportunity and Additional Information

Diligent is committed to maintaining a drug-free workplace and is an equal opportunity employer. It does not discriminate based on numerous protected attributes including race, gender identity, age, disability, and more. Reasonable accommodations are provided for applicants with disabilities. Visa sponsorship may be available depending on the role and business requirements.

Applicants should note that unsolicited agency resumes are not accepted and no fees will be paid for such submissions.