Senior Event Technology Project Coordinator

Overview

This remote role based in the United States supports the execution of state-of-the-art event technology solutions for prominent global clientele, managing registration platforms, digital tools for attendees, and event logistics.

The position integrates project management, technology deployment, client collaboration, and onsite event support to create smooth digital experiences that enhance attendee engagement and improve operation efficiency.

Functioning as a liaison among internal teams, clients, vendors, and technology providers, the coordinator oversees projects from inception to delivery. This opportunity allows contributing to impactful events while gaining expertise in event technology, digital platforms, and customer experience strategies.

Key Responsibilities

• Lead customer service streams including assisting helpdesk teams, creating resource materials, and serving as an escalation contact for attendee concerns.
• Act as the main point of contact for clients, internal teams, and suppliers concerning event technology and registration.
• Coordinate small to medium-size event technology projects and offer support to larger programs by managing specific workstreams.
• Maintain and oversee project timelines, deliverables, documentation, and execution plans for multiple concurrent events.
• Assist in developing, configuring, launching, and maintaining registration websites, mobile apps, session management tools, attendee platforms, and other digital experiences.
• Translate business needs into technical requirements, platform settings, and operational workflows.
• Conduct client meetings, platform demos, technology discussions, and recommend user experience enhancements.
• Identify project risks, create mitigation plans, and escalate significant issues as needed.
• Provide event technology support onsite, managing attendee check-ins, badge distribution, session scanning, content management, and related activities.
• Keep process documentation current, contribute to internal training, and suggest workflow and tooling improvements.
• Supervise and guide temporary onsite staff involved in event delivery.

Requirements

• Minimum 2-3 years of relevant experience in project coordination, event technology, registration, or digital experience roles.
• Experience supporting corporate events and familiarity with platforms like RainFocus, Swoogo, Stova, Bizzabo, Cvent, Eventbase, or Airtable is advantageous.
• Demonstrated ability to manage projects or events from early planning stages through execution and closure.
• Bachelor’s degree preferred.
• Strong organizational, analytical, and project management skills with ability to juggle multiple tasks.
• Excellent verbal and written communication skills with confidence presenting to clients and stakeholders.
• Adaptability to work effectively in a fast-moving and high-pressure environment.
• Proven problem-solving capabilities and practical solution implementation.
• Willingness and aptitude to learn new digital platforms, software, and event tech tools.
• Capability to work cooperatively with employees, vendors, and clients while maintaining professionalism and confidentiality.
• Willingness to travel about 20% nationally and internationally; valid passport required.

Compensation and Benefits

• Competitive annual salary range from $60,000 to $70,000, dependent on experience, skills, location, and business needs.
• Full-time salaried employment with potential for career advancement and professional development.
• Flexible remote work setup within the United States.
• Health and dental insurance options.
• Employer-paid short-term disability and life insurance coverage with optional additional life and long-term disability plans.
• Paid parental leave.
• Flexible spending accounts with pre-tax contributions.
• 401(k) retirement plan including employer match.
• Flexible working hours and ample paid time off.
• Opportunity to engage in impactful projects with international brands and innovative event technology solutions.