नोकरीचे वर्णन

Overview

Join a dynamic team at Royal Caribbean Group and merge your professional ambitions with a spirit of adventure. We offer competitive compensation, comprehensive benefits, and abundant growth opportunities worldwide.

Position Summary

The Sr. Director of Global Workforce Strategy & Planning leads the development and governance of the company’s global workforce strategy. This role spearheads the assessment of offshoring, nearshoring, outsourcing, headcount planning, and non-employee workforce via stakeholder engagement, process evaluation, and system optimization. Close collaboration with senior leadership is essential to drive initiatives that bolster organizational growth and efficiency.

Primary Responsibilities

Design and implement global workforce strategies in alignment with business objectives.
Establish enterprise KPIs and frameworks to support executive decisions on labor.
Oversee location strategies, workforce planning, and data modeling related to shoring and outsourcing.
Develop governance frameworks supporting sustainable workforce strategies.
Coordinate with HR, finance, and cross-functional teams ensuring decisions are data-driven.
Partner with GBS leadership to articulate strategic vision and value propositions.
Manage intake, review, and execution processes for new site setups, changes, or staffing requirements.
Engage with leadership and delivery teams to analyze and fulfill offshoring, nearshoring, and outsourcing requests.
Lead change management efforts to facilitate process adoptions successfully.
Stay abreast of organizational, industry, and environmental trends to inform workforce decisions.
Direct project management for end-to-end process transitions partnering with business units.
Assign projects to delivery teams and track progress regarding timelines, scope, and budgets.
Regularly communicate strategies, operational status, improvements, and metrics to stakeholders and leadership.

Continuous Improvement Initiatives

Develop and maintain targets and methodologies for continuous improvement.
Define, track, and report specific KPIs and SLAs by site and function.
Monitor employee engagement and implement initiatives to promote culture and continuous learning.
Create and manage a resource and knowledge repository.

Compliance & Regulatory Responsibilities

Interpret regulatory requirements to ensure compliance with local and international laws.
Collaborate with government agencies and legal bodies regarding location establishment and management.

HR Operations Roles

Ensure understanding and adherence to policies among team members and stakeholders.
Promote team collaboration and engagement.
Lead, mentor, and develop team talent.
Manage escalations and maintain strong vendor and stakeholder relationships.
Communicate proactively with executive teams and exemplify professionalism and ethics.

Qualifications & Skills

Bachelor’s degree in Business or related field; advanced degree or MBA preferred.
Over 10 years of experience managing global, cross-functional projects.
In-depth knowledge of the cruise industry.
Strong ability to convert business vision into tactical strategies and actionable plans.
Exceptional communication and relationship-building skills.
Self-motivated with the capacity to operate effectively amid ambiguity.
Forward-thinking mindset with excellent strategic anticipation skills.
Proven ability to deliver persuasive presentations to senior executives.
Leadership skills to inspire and motivate teams.
Adaptable with robust work ethic.
Advanced analytical and problem-solving capabilities.
Excellent organizational and time management skills.
Experienced project manager skilled in transformation and change management.
Empathy for stakeholders and commitment to high-quality service delivery within GBS.
Strong data analytics expertise to identify trends and anomalies in large datasets.
Highly skilled in written and verbal communication to succinctly explain complex concepts to diverse audiences.
Goal-oriented with the ability to prioritize under pressure.

Sr. Director, Global Workforce Strategy & Planning

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