Telecaller

About the Role

Impact Guru is seeking an experienced Telecaller to join their team at the Marol, Andheri location in Mumbai. The role involves reaching out to potential clients, explaining the company's services, and managing customer relations effectively while meeting assigned targets in a professional setting.

Key Responsibilities

• Initiate outbound calls to prospective customers and leads.
• Clearly communicate details about company services and offerings.
• Perform follow-ups with interested prospects to advance engagement.
• Maintain accurate records of calls and update data systems promptly.
• Consistently strive to achieve daily and weekly performance targets.
• Handle customer inquiries with professionalism and a positive approach.

Candidate Requirements

• Proficient communication skills in both Hindi and English languages.
• Confident demeanor coupled with a positive and goal-oriented attitude.
• Basic familiarity with telecalling and customer interaction processes.
• Able to function efficiently in a target-driven work environment.
• Education requirement: Completed Higher Secondary Certificate (HSC) or graduation; Secondary School Certificate (SSC) alone is not sufficient.

Compensation Details

The salary for this position ranges, depending on interview selection, communication ability, and previous experience. Experienced candidates can expect between 16,000 and 28,000 INR net plus incentives. The associate salary band extends from 20,000 to 45,000 INR for roles involving both domestic and international outreach.

Additional Information

The office is located on the 2nd Floor, Vaman Techno Center, Makwana Road, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059. Candidates will meet with HR representatives Vrushali Poojari and Sumayya Sayyed during the selection process.