Training Manager - Human Resources

About Fontainebleau Miami Beach

Fontainebleau Miami Beach represents a spectacular fusion of Golden Era grandeur and contemporary luxury, upholding the vision of renowned architect Morris Lapidus. Established on oceanfront Collins Avenue at the heart of Millionaire's Row, this iconic hotel offers guests a vibrant blend of design, contemporary art, music, fashion, and technology. Opened in 1954, Fontainebleau stands as an architectural milestone and a premium guest destination.

Role Overview

The Training Manager plays an essential role in supporting the Director of Training & Engagement by designing, executing, and evaluating various developmental initiatives. These include workforce development, supervisory and management skill enhancement, leadership programs, and performance management schemes.

Key Responsibilities

• Plan, deliver, and oversee learning programs aligned with Fontainebleau’s cultural values.
• Administer learning logistics such as scheduling, announcements, and attendance management.
• Ensure course completion compliance through meticulous reporting and audits.
• Conduct and facilitate both Team Member Orientation and Annual Orientation programs.
• Continuously update training materials to reflect organizational strategy and workplace changes.
• Collaborate with leadership and subject matter experts to develop relevant training content.
• Assist in career planning, succession planning, and upward mobility initiatives.
• Identify training needs through job analysis and performance evaluations.
• Develop the competency of departmental trainers to enhance training effectiveness.
• Support onboarding and ongoing development for new employees and key learning partners.
• Manage the department’s training lifecycle, including design, delivery, and efficacy assessments.

Physical and Mental Requirements

• Mobility required with prolonged periods of sitting, standing, and walking.
• Ability to push/pull cabinets weighing up to fifteen pounds.
• Good manual dexterity and hand-eye coordination.
• Normal vision and hearing capabilities.

Required Skills and Knowledge

• Proficient computer literacy, particularly with MS Word, Excel, PowerPoint, Outlook; familiarity with HRIS systems like Paycom is an advantage.
• Strong interpersonal, verbal, and written communication skills.
• Customer service excellence with attention to detail and confidentiality.
• Ability to build and maintain effective working relationships within a dynamic environment.
• Independent work approach focused on achieving results and superior service delivery.
• Prior hospitality industry experience preferred.

Educational and Professional Background

• Bachelor’s degree in Human Resources, Hospitality, Business Administration, or related disciplines preferred.
• At least two years of experience in Human Resources or similar fields, with an emphasis on hospitality preferred.