Visual Merchandiser

About Chococo

Chococo is committed to delivering a premium, inspiring, and memorable customer experience across all interactions. As the brand expands throughout the UK and beyond, they are seeking a creative and proactive Visual Merchandiser to steer the visual presentation in stores and ensure consistent, high-quality experiences at every location.

Key Responsibilities

• Lead and manage the visual merchandising strategy across all Chococo retail outlets.
• Develop and implement an annual Visual Merchandising Calendar aligned with seasonal product launches and important sales periods.
• Create innovative seasonal window displays, in-store campaigns, and promotional activations that capture customer attention.
• Design detailed planograms and clear merchandising manuals tailored for each store.
• Prepare Visual Merchandising Guidelines applicable to both existing stores and new site openings.
• Support new store launches through planning layouts, visual merchandising, and window installations.
• Audit and review store photo submissions, providing constructive feedback to uphold brand standards.
• Conduct store visits across the UK to assess merchandising quality, coach staff, and assist with effective implementation.
• Design point-of-sale (POS) materials and in-store communications for various seasonal campaigns.
• Collaborate closely with the Retail, Marketing, and Operations teams to support launches and commercial projects.
• Keep abreast of market trends and continuously bring fresh ideas to enhance customer experience and drive sales.
• Evaluate the success of merchandising activities and suggest improvements guided by commercial results.

Candidate Profile

• Prior experience in Visual Merchandising, Retail Design, or a related premium retail field is essential.
• Exceptional attention to detail with strong skills in styling and delivering premium presentation standards.
• Proficiency in creating planograms and comprehensive visual merchandising documentation.
• Highly organized, proactive, and capable of managing multiple projects simultaneously.
• Willingness to travel frequently between stores and collaborate with diverse teams.
• Familiarity with design tools such as Canva, Adobe Creative Suite, and/or Figma.

Why Join Chococo?

• Opportunity to influence the visual identity of a growing British premium brand.
• Direct collaboration with the leadership team where your ideas can quickly shape outcomes.
• Travel opportunities across the UK and internationally as the company expands.
• Participation in exciting activities including store openings, photoshoots, collaborations, and seasonal campaigns.
• Creative ownership over your work and prospects for professional growth.
• Employee benefits such as staff discounts and access to a variety of chocolates.