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About Schweiger Dermatology Group

Schweiger Dermatology Group ranks among the nation's premier dermatology practices, comprising over 580 healthcare providers and operating more than 170 offices across states including New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Serving over 2.5 million patient visits annually, the group offers comprehensive medical, cosmetic, surgical dermatology, and allergy care services. The organization is committed to delivering the Ultimate Patient Experience while fostering a positive workplace for all team members and providers. Schweiger has been honored in the Inc. 5000 Fastest Growing Private Companies list seven consecutive years and earned Great Place to Work certification.

Employment Benefits

Multiple locations allowing proximity to home
Supportive environment equipped with necessary tools for job proficiency and growth
Full-time employees (30+ hours/week) receive medical (including virtual care), HSA/FSA, dental, and vision benefits effective the first month after hire
401(k) eligibility 30 days post employment
Company-sponsored short-term disability (excluding California employees)
Pre-tax transit savings for commuters
Additional personal holiday on employee birthday
Part-time employees (<30 hours/week) receive dental, vision benefits, and 401(k) post 30 days
Employee discounts on Schweiger skin care products and cosmetic services

Position Overview

The General Manager is responsible for supervising centers, leading teams, and managing essential operational processes to enhance and optimize center performance. The role requires building a skilled team to deliver exceptional operational outcomes.

Key Responsibilities

Create and lead a high-performing team delivering superior operational results
Maintain a workplace culture targeting Net Promoter Scores exceeding 82% among providers and staff
Exhibit steady leadership driving achievement of KPIs and operational goals as defined by Regional Management
Streamline operational processes adhering to staffing and budgetary constraints
Collaborate effectively with other departments to realize organizational success
Champion and implement strategic changes aligned with company goals
Conduct thorough auditing of standard operating procedures (SOPs) and enforce compliance across all centers
Support providers and develop staff through coaching to ensure top-tier performance
Promote adherence to company core values (C.A.R.E Habits)
Maintain financial stewardship by controlling staffing, medical, and office supply expenses per guidelines
Foster a positive, respectful, and autonomous office environment with minimal daily resolution issues
Ensure patient satisfaction through prompt message responses (within 24 hours) and maintain high external review ratings (4/5 stars or higher)
Manage inventory, cash according to SOPs, and schedule on-site visits for preparation and team coordination
Serve as the primary contact for front desk and medical assistant concerns
Verify appointment accuracy two days in advance and coordinate with Patient Service Center updates
Oversee Mohs surgery operations including in-house procedures, staff credentialing, CLIA certification, and lab directorship compliance
Perform other duties as assigned by supervisors

Goals and Performance Metrics

Develop efficient and knowledgeable office teams through cost-effective training and cross-training
Achieve monthly center objectives, including financial and patient satisfaction targets
Maintain patient experience goals such as a net promoter score above 82%
Maintain high levels of provider and staff satisfaction with minimal complaints

Qualifications and Competencies

Minimum of 2 years leadership experience preferred
Background in healthcare administration or management favored
Proficient in computer usage
Effective leadership and communication skills
Well-developed conflict resolution capabilities
Experience in dermatology highly desirable
Knowledge of HIPAA and OSHA compliance standards
Critical thinking and advanced proficiency with company systems including Nextech and Klara
Strategic planner with operational efficiency and process-oriented leadership
Honest, integrity-driven leader who inspires positive culture
Ability to motivate, coach, and develop team members while fostering accountability
Strong interpersonal and communication skills facilitating conflict management and consensus building
Organizational skills to prioritize tasks, manage budgets, and meet goals effectively

Additional Information

The position requires presence during the workweek at assigned office(s), with occasional travel outside the region or to corporate headquarters
Annual salary range is $55,000 to $65,000
Employer is an equal opportunity entity, prohibiting discrimination on multiple legally protected categories
COVID-19 vaccination is not mandatory for employment consideration, though some state laws require recording vaccination status

General Manager

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