Mail Handler - 1 Year Fixed-Term Contract

About Solaris SE

Solaris SE is a premier embedded finance platform in Europe, holding a full German banking license and offering a proprietary modular B2B technology stack. The company supports a diverse range of partners from SMEs to international non-financial corporations, enabling them to deliver compliant and customer-centric banking services across multiple industries. Founded in 2016 and headquartered in Berlin, Solaris employs around 300 professionals across Europe.

Role Overview

We are seeking a mail handler to efficiently manage the processing, sorting, and delivery of incoming and outgoing mail at our bank. This includes handling packages with care, maintaining an orderly mailroom, and ensuring thorough tracking and documentation of all correspondence and parcels.

Key Responsibilities

• Sort and distribute incoming mail promptly to designated departments and individuals, adhering to postal and internal policies for outgoing mail.
• Receive, log, and deliver packages while exercising sensitivity towards confidential items.
• Maintain the mailroom’s organization and security; develop systems to monitor mail and delivery flows.
• Keep precise records of mail and parcel movements, updating logs and databases to maintain real-time accuracy.
• Coordinate with courier services for expedited deliveries, negotiate timelines, and ensure compliance with service agreements.
• Support various departments by managing the confidential dispatch and receipt of important paperwork.
• Operate and maintain mailroom equipment such as postage machines and scanners; address minor malfunctions and liaise with vendors for repairs.
• Comply with bank guidelines and postal regulations during all mail handling tasks, including enforcing security protocols for sensitive information.
• Oversee inventory management of mailroom supplies like postage, packaging materials, and stationery, including placing orders and verifying deliveries.
• Prepare and submit routine operational reports covering mail volumes, challenges, and improvement suggestions.

Candidate Profile

• Completed apprenticeship or undergraduate studies in a related field are preferred.
• Possess 1 to 2 years of experience in mail handling, office management, or a similar role.
• Proficient in English with at least B2 level in German.
• Thrives in fast-paced, multicultural work environments with keen attention to detail.
• Exhibits a positive attitude and willingness to collaborate effectively with both business and technical teams.

Compensation & Benefits

• Allocated budget for home office setup.
• €1000 annual budget for learning and development aligned with a transparent career growth framework.
• Competitive base salary with a variable incentive scheme.
• Monthly meal allowance and subsidized Deutschland ticket.
• 28 vacation days annually, with incremental increases after two and three years of tenure.
• Opportunity to work abroad for up to 12 weeks per year.

Additional Information

Prospective candidates who do not meet every specified qualification are still encouraged to apply, as about 60% of the criteria coverage is common among successful applicants.

Solaris fosters an inclusive culture, ensuring equal employment opportunities irrespective of background or identity factors. Reasonable accommodations can be arranged upon request.

Successful candidates will undergo pre-employment background checks including identity verification, education confirmation, references, and criminal record screening, conducted in compliance with GDPR regulations.

Data Privacy

For details on data processing and privacy rights, applicants can refer to Solaris’ privacy information available online.