Store Manager

Role Overview

Lovisa is seeking an energetic and style-conscious Store Manager in Wellington to lead a busy retail team and create standout shopping experiences. This position suits a confident leader who enjoys a fast-moving environment, is motivated by results, and wants to contribute meaningfully to the growth of a global retail brand.

What You Can Expect

• Strong career progression as the brand expands internationally, including opportunities to advance in-store or pursue overseas pathways.
• A paid birthday leave day so you can celebrate your special day.
• Employee discounts on jewellery, along with access to competitions and recognition-based rewards.
• Practical training in retail, customer service, and ear and body piercing.
• A collaborative and upbeat workplace where a passionate team works together to succeed.

What They Are Looking For

The ideal candidate is a confident, enthusiastic people leader who enjoys fashion, coaching others, and bringing energy to every part of the store operation.

• A leadership style that motivates teams and supports fashionable, trend-aware customer service.
• Comfort taking ownership of operations, improving performance, and building a positive team environment through example.
• A customer-first approach focused on creating memorable in-store experiences.
• Strong drive to meet sales goals, maintain an engaging store vibe, and guide the team toward success.

Key Duties

• Lead, inspire, and coach the team to deliver excellent service aligned with the brand’s values.
• Improve store results by meeting sales targets and KPIs while keeping the environment lively and welcoming.
• Oversee daily operations and ensure stock is managed well and presented in a polished, brand-appropriate way.
• Support and uphold the company’s 10 + 1 Culture Commitments and help strengthen team unity.
• Provide regular training and development to build team capability and confidence.
• Maintain strong visual merchandising standards that highlight the latest jewellery trends and attract customer attention.

Additional Information

This is a full-time, on-site retail leadership role based in Wellington, Wellington, New Zealand. The position is centered on team leadership, sales delivery, store presentation, and customer experience within a fashion retail setting.