Indranil Ruidas

About

Fast-learning, detail-oriented professional with 3+ years of experience across CCTV operations, insurance advisory, customer service, and online marketing. Demonstrated strong operational performance with 95%+ query resolution and the ability to work remotely or on-site.

Experience

• CCTV Operator
  Jus Jumpin
  Jan 2025 – Jul 2025
• Digital Service Agent
  Ezeepay Digital Services
  Jul 2024 – Nov 2024
• Advisor
  Bharti AXA Life Insurance
  Feb 2023 – Jun 2023
• Call Center Agent
  Pacesetters Business Solutions
  Feb 2023 – —
• Marketing Assistant
  National Insurance Company Ltd
  2023 – Jan 2023
• Affiliate Marketer
  Amazon
  Apr 2022 – Sep 2022

Education

• Certificate in Communication & IT
  Anudip Foundation
  Communication & IT · 2023 – 2024
• Diploma in Computer Science & Technology
  Sylvan Polytechnic College
  Computer Science & Technology · 2019 – 2021
• ITI in Computer Science
  Sathish Chandra ITI
  Computer Science · 2017 – 2019

Skills

• Time Management
• Affiliate Marketing
• Typing
• CRM
• Microsoft Excel
• Campaign Coordination
• Microsoft Word
• Chat Support
• Client Outreach
• Email Support
• Survey Tools
• Inbound Calls
• Outbound Calls

🗣️ Languages

• Bengali · Native
• Hindi · Basic
• English · Professional

🎯 Hobbies & interests

• Badminton