Scheduler
St Austell, England, United Kingdom · Tempo total
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- Experiência
- Qualquer
- Salário
- GBP 28,600 – GBP 28,600 / year
- Vagas
- 1
- Publicado
- há 8 horas
- Work mode
- No escritório
- Eligibility
- Open to candidates who can work onsite in St Austell and are eligible to apply for a full-time Scheduler role. Applications are welcomed from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners.
- Resume
- Required to apply
Where you'll work
Descrição da vaga
Role overview
Network Plus is hiring a Scheduler for its National Grid department in St Austell, England, United Kingdom. The role focuses on planning and coordinating operational work by working closely with both internal teams and external customers, while also keeping business and client database systems up to date.
The salary is £28,600 per year, and the company states that it provides a competitive package based on experience along with a full benefits package.
What you will do
- Take full responsibility for workstreams, managing each job from the point it is received until completion.
- Plan and assign work orders in line with service level agreements, while also improving travel efficiency and overall productivity.
- Handle customer support for internal and external stakeholders through telephone and webchat.
- Enter, update, and upload information accurately and on time in the works management systems, making sure any problems are documented and escalated appropriately.
- Make sure all client and operational expectations are met in a professional and efficient way.
- Consistently deliver a high standard of service to both internal and external customers to support strong customer satisfaction.
- Prepare daily and weekly reports as needed and help ensure service levels and targets are achieved.
- Contribute positively to the team by suggesting solutions to problems and being open to change.
- Report safety concerns in accordance with company procedures.
Salary and benefits
The role offers a competitive salary tied to experience and includes a full benefits package.
Equal opportunity and workplace policy
The employer is an equal opportunity organisation and welcomes applicants regardless of race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability, or any other protected status. Applications are also welcomed from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses or partners.
Privacy notice
By applying, candidates agree to the company’s privacy policy regarding the handling and security of personal information.