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Axis Services

Telecom Voice Process Executive

Axis Services

Hyderabad, Telangana, India · Tempo total

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Experiência
Mais de 2 anos
Salário
INR 500,000 / year
Vagas
1
Publicado
há 3 semanas
Modo de trabalho
No escritório
Educação
Graduation Not Required
Elegibilidade
Open to Undergraduates and Graduates.
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Onde você trabalhará

Descrição da vaga

About the Role

Axis Services is seeking a motivated Telecom Voice Process Executive to join our team in Hyderabad. This full-time, onsite position involves handling customer inquiries and providing technical support within the telecommunications sector. The role requires excellent communication skills and a willingness to work night shifts. We are looking for candidates with prior experience in a telecom voice process environment who can join immediately.

Key Responsibilities

  • Handle inbound and outbound calls related to telecom services.
  • Provide technical support and troubleshoot network-related issues for customers.
  • Address customer queries and concerns efficiently and professionally.
  • Maintain a high level of customer satisfaction through effective communication.
  • Adhere to company policies and procedures.

Job Requirements

  • Minimum of 2 years and 6 months of experience in the Telecom Voice Process domain.
  • Excellent communication skills, both verbal and written.
  • Prior experience in a telecom voice process is mandatory.
  • Willingness to work night shifts is essential.
  • Candidates should be immediate joiners.
  • Recent company relieving documentation is required.
  • Candidates residing within a 25 km radius of the office are preferred.

Additional Information

  • Employment Type: Full-Time
  • Location: Hyderabad, India
  • Shift: Night Shifts
  • CTC: Up to 5 LPA

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