Ecommerce Coordinator

Role Overview

We are looking for an Ecommerce Coordinator to join the Ecommerce Team at our Support Centre in Doncaster, Victoria, for a 15-month maternity leave cover starting September 2026. This role focuses on managing website and app content, overseeing product data, and executing campaign activations, providing a key contribution to our Ecommerce success while demonstrating strong attention to detail.

Why Work With Us

• Flexible hybrid working arrangements
• Early Friday finishes for personal time
• Bonus schemes and special reward days
• Opportunities for career advancement and professional growth
• Special occasion gift cards for birthdays and anniversaries
• Wellbeing programs centered on employee health
• Monthly product allowances plus a generous 40% staff discount
• Regular social, community, and volunteer activities

Key Responsibilities

• Take full responsibility for managing product enrichment and ensure accurate, optimized product data from initiation through ongoing updates to maintain database integrity.
• Create and manage promotional imports with high accuracy, ensuring smooth deployment online.
• Handle content updates within the CMS platform, scheduling efficiently.
• Implement promotional campaigns including product launches and activations aligned to strategic goals.
• Prepare detailed briefs for the Creative team to meet deadlines and strategic outcomes.
• Configure, test, and validate promotional discounts in Shopify and Checkout systems to ensure correct messaging and offer application.
• Optimize website and app performance through adjustments of on-site search, merchandising, AI-driven recommendations, and collection management.
• Monitor sales metrics across platforms and generate insights and recommendations to improve performance and maximize revenue.

Who You Are

You are a proactive individual with a positive outlook and a solution-oriented mindset. You thrive in data-driven environments, possess excellent analytical and creative problem-solving abilities, and have an aptitude for recognizing and addressing inconsistencies proactively. Process optimization and efficiency are your strengths, and you work well within fast-paced, deadline-driven settings.

Requirements

• At least 2 years of experience in Ecommerce roles involving online data management and CMS platforms, with a preference for Shopify expertise.
• Adept at agile work methods, capable of managing competing priorities and tight deadlines.
• Exceptional attention to detail, resilience, and strong organizational capabilities.
• Analytical mindset focused on data-driven decision-making and learning from insights to enhance performance.
• Passion for ecommerce and a clear understanding of online consumer behavior.
• Experience with order management systems, supplier coordination, and fundamental financial processes.
• Effective communication skills with suppliers, logistics partners, and internal teams.
• Self-motivated with a proactive approach to identifying and implementing process improvements.
• Ability to maintain accuracy and efficiency in a dynamic, fast-moving environment.

Application Instructions

If you are eager to leverage your organizational and detail-oriented skills within a collaborative Ecommerce team to drive results, we encourage you to submit your application. Share with us how you are the ideal candidate to take our ecommerce operations forward.