Limousine Driver

About the Role

Marina Bay Sands is looking for a professional limousine driver to deliver polished guest transport services that reflect the property’s luxury standards and service culture.

Key Responsibilities

• Carry out limousine driving duties in line with the company’s standard operating procedures.
• Deliver service that matches the property’s brand values and core guest service standards.
• Arrive at least 15 minutes early for every assigned trip.
• Handle meet-and-greet duties using iPad signage for arrivals and departures when needed.
• Coordinate with the outsourced vendor for guest pick-up on arrival and guest handover on departure.
• Stay well informed about hotel facilities, services, nearby attractions, and local activities so guest questions can be answered accurately.
• Keep guest safety as a priority throughout every journey.
• Provide a comfortable, smooth, and pleasant travel experience.
• Use the shortest and fastest route unless a guest requests an alternative.
• Operate GPS navigation systems to determine destinations and routes.
• Offer attentive, high-end service that supports guest satisfaction.
• Make sure in-vehicle amenities such as drinking water, wet towels, and newspapers are stocked.
• Accommodate special guest requests, including preferred air-conditioning settings, music, and similar needs.
• Maintain the vehicle interior and exterior in clean, spotless, and odor-free condition.
• Inspect vehicles before driving them.
• Drive a range of vehicles, including luxury cars and luggage vans.
• Follow company policies, compliance requirements, and procedures.
• Understand the limousine integrated system procedures and queue system procedures.
• Support guests with luggage handling at the designated storage area, including tagging, careful handling, and timely delivery within set standards.
• Assist with transporting guest belongings when required.
• Step in to support valet driving duties when needed.
• Take on other duties assigned by management.

Requirements

• Secondary education is preferred.
• Must hold a valid Class 3 driving licence.
• A valid Private Hire Vocational Driving Licence or Singapore Taxi Vocational Licence is an advantage.
• A defensive driving certificate would be useful.
• Must provide copies of both the front and back of the valid Singapore driving licence.
• Must submit the latest Driver Improvement Point System record.
• Transportation operations experience is preferred.
• Experience in hospitality or service environments will be an added advantage.
• Previous experience in a similar role is beneficial.
• Should be service-oriented and customer-focused.
• Must know Singapore roads, hotel areas, points of interest, entertainment and dining outlets, residential areas, and airport/ferry terminals.
• A clean driving record is preferred.
• Should have a pleasant personality.
• Must be able to manage multiple tasks.
• Basic technical ability is needed for using iPad, grid phone, and GPS.
• Strong communication and interpersonal skills are required.
• Must be able to load and unload luggage.
• Should be able to distinguish colours for driving-related purposes.
• Must be able to work independently and under pressure.
• Should work well as part of a team.
• Must be willing to work rotating shifts, including mornings, afternoons, overnight shifts, and public holidays.

Additional Information

Marina Bay Sands states that it is committed to building a diverse, equitable, and inclusive workforce, and offers equal opportunities as it expands its talent base in Singapore. Employees are expected to follow all company rules, regulations, policies, procedures, conduct standards, and business ethics requirements.