Research Systems Manager

Position Overview

The Research Systems Manager at Khalifa University is the designated authority on research-related systems, fundamental tools for facilitating electronic research administration (ERA). This role involves oversight of project management concerning system integrations and data migrations to ensure smooth continuity of research and development (R&D) processes. The manager acts as the central contact for initiatives related to data enablement and mandates involving research systems. Leading a team, this individual works to continually enhance ERA systems and improve user experience.

Strategic Roles

• Contribute to crafting departmental strategies and yearly key performance indicators (KPIs).
• Assist in developing departmental policies and procedures aligning with the university's research goals, emphasizing best practices and excellence.
• Participate in preparing the department's budget, considering prospective funding needs.

Operational Duties

• Analyze, compile, and organize data across the R&D division, encompassing activities such as proposals, awards, ethics applications, research protocols, faculty and researcher effort, and resource allocation.
• Act as the data management liaison for R&D, managing research systems effectively.
• Collaborate with system vendors to implement necessary change orders and system integrations.
• Oversee institutional data exchanges between research systems and other linked systems.
• Represent the Research division in technology committees and participate in externally led data enablement projects.
• Ensure integrity, accuracy, and completeness of sponsored projects’ data records in coordination with other R&D units.
• Provide information for internal and external research activity audits when required.
• Partner with R&D units, Libraries, General Counsel, and other university units to develop, deliver, and maintain training materials and informational resources regarding system usage.
• Manage institutional access to sponsor portals coordinating with Research Development and other stakeholders.
• Develop and maintain policies on sponsored project data integrity and records retention in collaboration with R&D leadership and IT.
• Adhere to and uphold information security and confidentiality policies, reporting any security breaches or risks.
• Work across departments to ensure tasks are completed as necessary.
• Commit to maintaining a safe and health-conscious work environment.
• Perform additional duties as assigned by the supervisor.

Leadership and Team Management

• Provide coaching, mentoring, and guidance to enhance team skills and meet objectives.
• Recommend and evaluate training programs aligned with team development needs.
• Conduct regular performance reviews and recommend actions based on evaluations.
• Hold periodic meetings to ensure clarity of priorities and smooth workflow.

Experience Requirements

• Minimum of 12 years professional experience.
• Preferred experience includes over 2 years in managing direct reports.
• At least 3 years' experience in sectors such as higher education, government, non-profit, hospitals, sponsor agencies, or ERA software vendors.