Sales Associate - eleventy

About Majid Al Futtaim

Majid Al Futtaim Holding is a premier developer and operator of shopping malls, retail outlets, communities, and entertainment ventures across the Middle East, North Africa, and Central Asia. With a workforce exceeding 43,000 and revenues surpassing US$11 billion, the company manages renowned brands such as Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. Their mission centers on delivering Great Moments for Everyone, Every Day.

Role Overview

• Deliver top-tier customer service aligned with Majid Al Futtaim's standards, thoroughly understanding customer needs to create exceptional experiences.
• Address customer issues promptly and professionally, escalating to the Store Manager when necessary, maintaining the customer’s interests throughout interactions.
• Meet and strive to exceed sales targets using innovative techniques focused on customer satisfaction.
• Boost sales performance through in-depth product knowledge and capitalize on opportunities to upsell and cross-sell.
• Maintain store standards consistently, including store cleanliness, organization, and stock replenishment.
• Adhere strictly to store security measures to reduce stock loss risk.
• Utilize advanced selling skills to fulfill customer needs, encourage high-value transactions, and foster repeat business.
• Assist customers in identifying and obtaining merchandise from other Majid Al Futtaim fashion brands and stores when items are unavailable in-store.

Qualifications

• Completion of High School education.
• Between 1 to 2 years of industry experience.
• Strong communication skills.
• Outstanding customer service abilities.

What the Company Offers

• A welcoming and supportive work environment nurturing positive energy and enthusiasm for the future.
• Opportunity to be part of a large, diverse team of over 45,000 talented associates operating under a strong leadership model.
• Chance to contribute to a well-established company with a 27-year track record of market leadership and memorable customer experiences.