Solutions Consultant - APAC

About Magnet Forensics

Magnet Forensics is a worldwide provider of digital investigation software that collects, examines, and helps share evidence from computers, phones, tablets, and IoT devices. Its tools support modern investigations for customers in public safety, government, and enterprise environments, helping protect communities, assets, and national security.

The company has a global workforce and emphasizes learning, development, teamwork, integrity, and making an impact through the work it delivers.

Role Overview

This position sits within a collaborative, cross-functional team that builds and improves digital forensics products for law enforcement, government bodies, and businesses. The Solutions Consultant acts as the main technical advisor and product champion during the sales journey, working with sales counterparts to understand customer needs, shape suitable solutions, and deliver strong product demonstrations and presentations.

The role depends on solid digital forensic knowledge, familiarity with investigation workflows, and the ability to support both near-term deal progression and longer-term customer outcomes. The consultant also builds trust with customers and works under the Manager, Solution Consultants for the region.

Key Responsibilities

• Serve as the main technical point of contact between the sales team and clients across the sales process.
• Deliver clear, persuasive demonstrations and presentations that highlight product capabilities and customer value.
• Work with sales colleagues to assess customer needs and design solutions suited to their challenges.
• Provide technical input for proposals so that recommendations reflect client goals and accepted industry practice.
• Support handover from pre-sales into post-sales and coordinate with support teams to help customers onboard successfully.
• Train and guide the sales team on product changes, new features, and market developments.
• Keep up with competitors and market movements to help refine positioning and sales approach.

Requirements

• A college degree or diploma in engineering, IT, computer science, or an equivalent level of experience.
• 3 to 5 years of hands-on exposure to computer, mobile, and cloud forensic or investigative software such as AXIOM, IEF, FTK, EnCase, XRY, GrayKey, GrayKey FasTrak, DVR Examiner, Magnet Witness, Griffeye, VeraKey, Cellebrite, or Oxygen.
• 3 to 5 years of experience deploying or managing forensic tools within networked environments.
• 3 to 5 years of experience handling multimedia-related investigations using tools such as DVR Examiner, Magnet Witness, and Griffeye.
• Desirable exposure to cloud environments and virtual machines.
• Desirable experience with law enforcement investigations.
• Ability to explain technical concepts clearly to different audiences.
• Strong written and spoken English communication skills.
• Additional language ability is an advantage.
• Willingness to travel about 40% of the time.
• Mandarin fluency, both written and spoken, is mandatory.

Compensation and Benefits

The total target compensation for the primary location is listed at SGD 135,000 to SGD 165,000 per year. Actual pay may differ based on location and job-related factors such as qualifications, experience, knowledge, and skills. Because this is a sales role, the stated range reflects total target compensation, including base salary and variable pay where applicable.

Employment type is a current vacancy.

Benefits

• Generous leave policies
• Competitive pay
• Opportunities to volunteer
• Recognition and rewards programs
• Employee committees and resource groups
• Healthcare and retirement benefits

How We Work

The company uses a hybrid-flexible working approach to support productivity and work-life balance. Team members who live within a reasonable travel distance of an office may come in occasionally, with in-person attendance typically ranging from weekly to monthly depending on team and department needs.

Indicators of Success

Candidates are not expected to have every qualification listed. The hiring team values evidence of growth, adaptability, and success in related experiences as much as direct prior experience. The company is open to applicants who can demonstrate potential and a willingness to learn.

Values

Applicants should be able to show examples of working in line with the company’s core values:

• Care — showing commitment to colleagues and the mission.
• Own — acting with accountability, integrity, empathy, and respect.
• Dedicate — going the extra mile to serve customers and the people they protect.
• Evolve — continuously improving and finding better ways to work and create impact.

Equal Opportunity and Hiring Conditions

The employer is an equal opportunity organisation and considers candidates regardless of race, colour, religion, sex, orientation, national origin, age, disability, genetics, or other legally protected characteristics. Reasonable accommodation is available during the recruitment process on request.

All employment offers depend on successful completion of a background check, carried out according to applicable laws. Declining consent for the background check may lead to withdrawal of the offer.

For applicants in the United States, the employer participates in E-Verify and will share Form I-9 information with the federal government to confirm work authorization.

The company states that it does not use artificial intelligence for screening, assessment, or selection of candidates. If that changes, the disclosure will be updated.

Personal data from applicants is handled in accordance with the company’s recruitment privacy policy.

No external application links or source-site references are included here.