Associate Key Account Manager

Job Overview

The LEGO Group is seeking an experienced and driven Associate Key Account Manager to enhance business growth and nurture long-lasting partnerships with key retail clients. This role requires commercial acumen, strategic planning abilities, innovative thinking, and collaboration skills to further the mission of inspiring future builders while achieving sustainable growth for customers.

Primary Responsibilities

• Take full responsibility for managing and strengthening partnerships with major Grocery Channel accounts such as London Drugs, Dollarama, and Giant Tiger.
• Develop and execute comprehensive, sustainable commercial strategies that are both strategic and detail-oriented.
• Prepare and implement operational business plans in alignment with overall commercial strategies.
• Ensure consistent in-store execution and maintain brand integrity with emphasis on visual presentation, product management, and marketing standards.
• Engage in business contract negotiations and trading term discussions to support company objectives.
• Analyze sales reports, customer scorecards, and detailed store data to assess performance.
• Understand customer P&L and trade budgets to optimize return on investment and promote value-driven growth management.
• Collaborate closely with Key Account teams, Trade Marketing, Operations, and Digital teams to share insights and best practices.

Professional Growth and Experiences

This role offers valuable exposure to working in an international environment, supporting strategies of a top toy market leader. It provides vast learning opportunities and skill development while working with some of the world’s largest professional retailers. The position fosters close cooperation with Operations, Marketing, and Sales Teams, offering insights into their agendas.

Candidate Requirements

• Proven experience in Account Management, Demand Planning, or Customer Planning within a multinational setting (experience with Drug or Grocery stores is a plus but not mandatory).
• Strong commercial expertise in both physical and e-commerce sales channels to support ongoing business growth.
• Demonstrated strategic mindset by independently shaping one’s responsibilities.
• Customer-oriented, performance-driven, and inquisitive with a history of delivering results.
• Willingness to embrace challenges and propose innovative solutions and recommendations.
• Proven track record in leading sales-driven initiatives that significantly transform channels.
• Excellent communication and interpersonal skills, adaptable to diverse customer needs and able to build win-win relationships.
• Advanced skills in data analysis and planning for actionable sales insights.
• Proficiency in Microsoft Office, particularly advanced Excel capabilities.

Additional Information

• No relocation budget is allocated for this position.
• The role follows a hybrid working model, with three days per week expected at the office to support flexibility and accommodate different life circumstances.
• Salary range is between 106255 and 156255 CAD annually, based on responsibilities, market data, and organizational setup. Candidates may also receive a bonus targeting 17.5% of the base salary alongside a standard benefits package.
• Applications are reviewed continuously, and the company reserves the right to amend or withdraw job postings at any time.

Employee Benefits and Culture

• Enhanced family care leave options for significant life events.
• Life and disability insurance coverage for all employees.
• Wellbeing resources supporting physical and mental health, community building, and creativity.
• Generous employee discounts from the first day of employment.
• Bonus plan rewarding achievement of organizational goals.
• Primary workplace assignment with hybrid flexibility supporting average three office days per week.

Diversity and Inclusion Commitment

The LEGO Group is committed to fostering an inclusive and diverse work environment where everyone feels respected and valued. Equal opportunities and pay practices are upheld across all applicant backgrounds including gender identity, ethnicity, age, disability, and more.

Child Safeguarding

Candidates in roles significantly engaging with children must complete Child Safeguarding Background Screening as part of the hiring process, underscoring the company's dedication to children’s rights worldwide.

Your Future with LEGO

Embrace the opportunity to build your dream career by joining a globally recognized brand focused on creativity, growth, and social responsibility.