Operations Administrator

About India Partners

India Partners is a faith-driven nonprofit committed to ending cycles of poverty and exploitation in India by empowering trusted local ministries. Rooted in Christian values, the organization balances operational excellence with compassionate ministry to impact lives through the Gospel.

Position Overview

The Operations Administrator, reporting to the Director of Operations, delivers administrative, operational, donor service, and systems support to enhance organizational capacity. This role is designed for someone analytical yet compassionate, who thrives in creating order and efficiency while prioritizing the people supported by their work.

Core Values

• Christ-centeredness: grounding all decisions and relationships in Jesus Christ.
• Integrity: managing resources with transparency and excellence.
• Accountability: fulfilling responsibilities reliably.
• Collaboration: working humbly and supportively as a team.
• Growth Mindset: embracing learning and continuous improvement.
• Generosity: freely giving time, talent, and resources in service.

Key Responsibilities

• Provide administrative and operational support to staff, including calendar and meeting coordination.
• Prepare board and committee meeting minutes and maintain organizational documents and policies.
• Support leadership with special projects and coordinate travel, events, and ministry logistics.
• Assist with financial operations such as coding payments in SecureOne and organizing audit materials.
• Manage donor data and respond to inquiries, troubleshoot donations, process recurring gifts, and maintain communications.
• Coordinate technology vendor relations, track projects, and maintain system documentation.
• Continuously improve organizational processes for scalability and efficiency.

Qualifications

• Bachelor's degree preferred, with 5 to 7 years of relevant experience.
• Strong organizational, administrative, and communication capabilities with keen attention to detail.
• Experience with CRM platforms like Salesforce preferred.
• Ability to effectively prioritize multiple tasks independently.
• Proficiency in Microsoft Office and cloud-based applications.
• Personal Christian faith commitment aligned with India Partners' mission and values.
• Capacity to engage donors and partners with professionalism, humility, and discretion.

Success Metrics

• Timely and accurate completion of administrative tasks.
• Maintained donor and organizational data integrity.
• Enhanced staff capacity for ministry and strategic initiatives.
• Effective coordination of technology vendors and projects.
• Improved efficiency and scalability of organizational processes.

Compensation and Benefits

The position offers a salary between $52,000 and $65,000 annually, based on qualifications and experience, along with a benefits package.

Why Work With Us?

Joining India Partners means contributing beyond administrative tasks—your work supports local ministries in India that care for vulnerable children and families, aiming to break long-term poverty and exploitation cycles through Gospel-centered initiatives. We welcome highly organized individuals with a heart for ministry and operational excellence to join our team.