Associate Customer Business Manager & Analytics

Overview

The Associate Customer Business Manager role at Unilever is a key position focused on driving growth within the Club Channel, primarily centered on the Deodorant category, and providing analytical support for the Personal Care segment. This position is remote based in the United States, preferably Seattle, WA, with a hybrid work schedule and approximately 25% travel, including frequent visits to Washington and biannual trips to Hoboken, New Jersey. Relocation assistance and international assignment support are not provided.

Key Responsibilities

• Drive revenue growth for the Deodorant category within the Club Channel.
• Collaborate with Costco to develop and implement Joint Business Plans encompassing assortment, pricing, and promotional tactics.
• Establish and nurture robust customer relationships, acting as the main business liaison.
• Lead strategic growth initiatives from concept through execution.
• Analyze category, customer, and syndicated data to uncover opportunities and deliver actionable insights.
• Prepare reports, conduct trend analyses, and review performance metrics to aid decision-making.
• Manage annual planning activities and conduct customer business reviews.
• Partner with internal departments such as Marketing, Shopper Marketing, Category Management, Supply Chain, and Insights.
• Optimize trade investment efficiency to enhance business outcomes.
• Develop tailored marketing, merchandising, and innovative customer programs aligned with growth goals.

Qualifications and Skills

• A bachelor's degree is mandatory.
• At least three years of experience in consumer packaged goods (CPG) or retail industries.
• Proficient with syndicated data platforms like Circana, Nielsen, and Numerator.
• Strong analytical capability to translate complex data into business strategies.
• Excellent negotiation, presentation, and communication skills.
• Comfortable navigating ambiguous, complex business environments.
• Demonstrated success in building influential relationships with both internal teams and external customers.
• Experience managing large retail accounts such as Costco, Walmart, or Target.
• Background in Customer Development, Customer Strategy & Planning, Category Management, or Sales functions.
• Responsibility for category performance, customer-focused innovations, exclusive offerings, and profit and loss management.
• Advanced proficiency in Excel and strong skills in PowerPoint presentation design.
• Experience managing expectations and delivering results for diverse stakeholders.

Attributes for Success

• Customer-centric mindset with confidence in leading complex retail negotiations.
• Aptitude for influencing decisions, forging strategic partnerships, and crafting mutually beneficial solutions.
• Effective storyteller capable of condensing data into persuasive business cases.
• Thrives in dynamic, fast-paced settings, adept at resolving complicated business problems.
• Driven by continuous improvement, growth, and achievement-based results.

Additional Information

• Location: Remote in the United States, with preference for the Seattle area.
• Travel Commitment: Approximately 25%, including monthly trips within Washington and biannual visits to Hoboken, New Jersey.
• No relocation or international assignment assistance provided.
• Employment type: Full-time with a hybrid work format.
• Compensation ranges between $88,600 and $133,000 per year, reflecting skills, training, experience, qualifications, and organizational needs.
• The role is eligible for performance bonuses.
• Employees may elect to participate in comprehensive benefits, ranging from health insurance (medical, dental, vision, prescriptions), retirement plans, life and disability insurance, parental and sick leaves, paid time off, and a suite of voluntary benefits compliant with the applicable plan terms.
• Equal opportunity employer welcoming applicants across diverse backgrounds and committed to fostering an inclusive, supportive workplace.
• Employment entails verification processes including drug testing, background, credit, and driving record checks.
• Disability accommodation requests during recruitment can be made via a dedicated contact, ensuring support for applicants with disabilities.