Billing Administrator

About the Role

Kinetic IT is looking for a Billing Administrator to join their team based in Perth, Western Australia. This position primarily involves managing billing operations and performing related administrative duties such as daily banking allocations, maintaining time entries, issuing invoices to customers, addressing invoice-related queries, and supporting the entire billing workflow.

This role is part of the Billing & Revenue Assurance team and provides an excellent environment for skill development and professional growth. Upon gaining experience, the successful candidate will have the opportunity to independently oversee their own customer accounts.

Key Responsibilities

• Assist with all billing-related tasks ensuring adherence to company policies and procedures.
• Record and track incoming payments and reconcile them against accounts to maintain accurate financial records.
• Handle queries from both internal and external customers regarding invoices.
• Identify and implement improvements to increase the efficiency and accuracy of billing processes.
• Maintain clear and effective communication with key stakeholders.
• Collaborate closely with various departments including Commercial Assurance, Financial Assurance, Strategic Finance, Contract Management, and PCB Management teams.

Required Qualifications and Skills

• Experience providing administrative or financial support, with preference given to candidates holding a bachelor’s degree in accounting, business administration, or a related discipline.
• Familiarity with billing systems, database applications, and advanced skills in Microsoft 365, particularly Excel.
• Strong attention to detail combined with good problem-solving abilities aimed at process optimization.
• Excellent communication and interpersonal skills to engage effectively with diverse stakeholder groups.

About Kinetic IT

Kinetic IT is a renowned Australian IT service provider specializing in areas including Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure, and IT Service Management. With over 25 years of experience, the company supports critical Australian organizations across sectors such as government, education, law enforcement, defense, emergency services, utilities, and transport.

With a workforce of over 1,500 employees nationwide, Kinetic IT emphasizes an inclusive culture that values individuality and fosters collaboration, community impact, and technological advancement.

Company Culture & Benefits

• Development-oriented environment offering structured training, mentoring, vendor exam support, and regular performance reviews.
• Career advancement opportunities through an internal career marketplace.
• Flexible work arrangements including hybrid options, flexible hours, mobility, and potential part-time roles based on customer needs.
• A vibrant social culture with multiple celebrations and events throughout the year.
• Comprehensive wellness and health resources, tailored leave options, and employee assistance programs.
• Additional perks such as access to employee discount platforms and discounted gym memberships.

Diversity and Inclusion

Kinetic IT is committed to equal opportunity employment, welcoming applicants from all backgrounds, abilities, cultures, genders, and identities. It is proud to be an Indigenous and Veteran-friendly employer.