Bookings Coordinator

Role Overview

We seek a dynamic and resourceful Bookings Coordinator to handle client booking requests by efficiently securing suitable freelance interpreters. This position requires sharp negotiation abilities, proactive decision-making, and balancing client demands with interpreter availability and cost management. The ideal candidate excels in a fast-paced setting, delivering prompt and effective solutions.

Key Responsibilities

• Proactively confirm availability of freelance interpreters to meet client needs.
• Make strategic booking decisions to maintain budget adherence while safeguarding profit margins.
• Negotiate interpreter fees as necessary to comply with existing pricing frameworks.
• Develop and sustain professional relationships with interpreters and clients alike.
• Maintain clear and consistent communication with clients and linguists to manage expectations.
• Handle urgent or last-minute booking demands efficiently to provide timely resolutions.

Required Skills and Attributes

• Demonstrated experience in coordination or scheduling of bookings.
• Strong negotiation and decision-making capabilities.
• Exceptional organization skills, with meticulous attention to detail.
• Ability to independently handle multiple priorities with initiative and creative problem-solving.
• Excellent interpersonal and communication skills, combined with customer-centered approach.

Benefits and Employee Perks

• Annual holiday entitlement of 24 days plus bank holidays and an additional day off for birthday.
• Additional paid holiday earned every two years of service, up to 29 days.
• Structured onboarding, comprehensive training programs, and continual professional development opportunities, including annual group training sessions.
• Employee recognition through awards and developmental initiatives.
• Access to health insurance, discounted gym memberships, reduced cinema ticket prices, and other wellness benefits.
• Opportunities for career advancement aligned with company growth aspirations.
• Participation in the Cycle to Work scheme.
• Workplace pension scheme for future financial security.
• Paid sick leave entitlements.
• Engagement in company social events promoting teamwork and innovation.