Caller

About Yuva Placement Services

Yuva Placement Services is a recruitment agency focused on linking job seekers with appropriate employment opportunities across multiple industries. The company prioritizes aligning candidates' abilities with employer needs to foster sustainable career development and dependable job placements. Operating with professionalism and transparency, the firm aims to streamline the hiring journey for both applicants and organizations.

Role Overview

The role of Caller is a full-time position located on-site in Sonipat. The primary responsibility is making outbound calls to prospective candidates, detailing available job roles, and collecting necessary information to facilitate screening and placement. Duties include maintaining candidate records, adhering to call scripts, coordinating interviews, providing follow-up feedback between candidates and recruiters, and handling inbound candidate queries. Maintaining courteous and professional communication is essential, along with meeting prescribed daily and weekly call and conversion targets. The caller will work closely with recruitment team members to ensure prompt follow-up and a positive candidate experience.

Candidate Qualifications

• Excellent verbal communication and phone etiquette skills with the ability to clearly explain information in a professional manner.
• Basic computer proficiency including experience with spreadsheets or databases and skill in maintaining accurate records.
• Strong interpersonal traits and customer service orientation, capable of establishing rapport with diverse individuals.
• Effective time management and organizational abilities to manage multiple calls and follow-ups efficiently.
• Adaptable to a target-driven environment with eagerness to learn call procedures, scripts, and new tools.
• Previous experience in calling, telemarketing, or customer support is advantageous but not required; familiarity with recruitment or placement services is beneficial.
• Minimum education requirement is a high school diploma or an equivalent qualification; additional vocational or college coursework in business or communication is preferred.